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Acceptance and Use

A study by Nexthink shows that only five percent of IT decision makers have an overview of enterprise applications.
E-3 Magazine
May 22 2023
This text has been automatically translated from German to English.

Software eats up IT budgets

A study titled "IT's Big, Expensive Software Problems" shows how little insight IT departments have into employee adoption and use of software applications. For example, 22 percent of IT executives surveyed said the level of overall spending on software was their most pressing issue, while 13 percent cited shadow IT (employee use of unapproved applications and services).

In addition to these top priorities, it became clear: IT decision-makers estimate that employees have between 11 and 50 applications in use every day, but they are not sure how many of them are actively used and how many licenses are available. Only five percent of respondents said they had a complete overview of how many employees in total were using company-approved applications.

Conversely, this means that about 95 percent of IT leaders have no visibility into whether employees are using the tools provided to them. Third-party software as a service (SaaS) and custom web applications account for the vast majority of IT troubleshooting.

In response to the question "How true is the following statement? Issues with third-party SaaS or custom web applications account for the majority of our employees' IT troubleshooting", 75 percent said this statement was somewhat or very true. When it comes to mergers and acquisitions, only six percent of IT leaders are very confident they can balance consolidating employee hardware and application licenses with improving productivity.

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Working on the SAP basis is crucial for successful S/4 conversion. 

This gives the Competence Center strategic importance for existing SAP customers. Regardless of the S/4 Hana operating model, topics such as Automation, Monitoring, Security, Application Lifecycle Management and Data Management the basis for S/4 operations.

For the second time, E3 magazine is organizing a summit for the SAP community in Salzburg to provide comprehensive information on all aspects of S/4 Hana groundwork. All information about the event can be found here:

SAP Competence Center Summit 2024


Event Room, FourSide Hotel Salzburg,
At the exhibition center 2,
A-5020 Salzburg

Event date

June 5 and 6, 2024

Regular ticket:

€ 590 excl. VAT


Event Room, Hotel Hilton Heidelberg,
Kurfürstenanlage 1,
69115 Heidelberg

Event date

28 and 29 February 2024


Regular ticket
EUR 590 excl. VAT
The organizer is the E3 magazine of the publishing house AG. The presentations will be accompanied by an exhibition of selected SAP partners. The ticket price includes the attendance of all lectures of the Steampunk and BTP Summit 2024, the visit of the exhibition area, the participation in the evening event as well as the catering during the official program. The lecture program and the list of exhibitors and sponsors (SAP partners) will be published on this website in due time.