How the SAP Build Work Zone Is Rethinking HR Processes

This is exactly where the SAP Build Work Zone comes in: It bundles processes, applications and information centrally and ensures greater efficiency, better user experiences and clear structures, particularly in HR.
A portal that can do more: The SAP Build Work Zone is part of the SAP Build Portfolio and serves as a digital workplace for SAP and third-party applications (for example SAP SuccessFactors, SAP Concur, MS Teams or ServiceNow). The SAP Build Portfolio helps to digitize business processes quickly and flexibly - even without in-depth programming knowledge. It includes

• SAP Build Process Automation: simple modeling and automation of workflows and approval processes without programming
• SAP Build Apps: Low-code platform for rapid development of user-friendly business applications
• SAP Build Work Zone: central user interface

The Work Zone is based on the SAP Business Technology Platform (BTP) and can be customized: role-based, responsive and in the corporate design. Depending on requirements, a Standard or Advanced Edition is available. Managing content is particularly intuitive for content administrators. Functions such as polls, a knowledge database or Fiori tiles can be integrated with just a few clicks. Fiori cards with content from SAP SuccessFactors (such as pending approvals) can also be quickly integrated and flexibly positioned.

From a patchwork quilt to an integrated working environment

Many HR departments work with digital tools, but in isolated systems. As a result, employees log in multiple times, use different interfaces and lose the overview. The SAP Build Work Zone solves this problem through orchestration and consolidation. Start pages can be personalized - tailored to roles, locations or company divisions. At the same time, self-services, automated workflows and learning platforms can be seamlessly integrated. This creates a digital workplace that boosts productivity, increases tool acceptance and reduces support costs.

SAP Build Work Zone - a central access point that clearly bundles all processes.

HR at the center - everything from a single source

Many HR departments have digitized their systems - but the daily user experience often remains fragmented. This is exactly where HR Campus comes in: As an experienced SAP partner, we design SAP SuccessFactors and the SAP Build Work Zone to create a consistent, intuitive user experience - precisely tailored to the needs of employees.Whether site-specific HR services or individual learning paths: with our support, seamless solutions are created even for more complex requirements. For employees, this means personalized content, modern interfaces and clear structures - without any system changes.

Practical example: HR Self Services for 12,000 employees

A Swiss public authority with around 12,000 employees wanted to simplify and centralize access to its HR self-services. Before the project, important applications were scattered across several platforms: SAP ERP, SAP SuccessFactors, an old intranet and various self-service tools. Employees had to click through several interfaces to perform simple tasks such as reporting absences or recording performance targets. The result: high training requirements, many HR queries and low usage of the self-services. With the support of HR Campus, the SAP Build Work Zone was introduced as a central HR portal. The implementation included, among other things:

• Integration of SAP SuccessFactors
• Integration of SAP ERP self-services (absence and working time requests via SAP Fiori)
• News section and HR knowledge database as dynamic content
• Personalized home pages for different roles (employees, managers, HR)

A simplified example of the Work Zone as an employee portal.

Conclusion: HR Experience rethought

The SAP Build Work Zone is much more than just another portal - it is the next logical step towards an intelligent, user-centered workplace. Employees and managers work more efficiently, while the HR team gains time for value-adding tasks instead of dealing with standard requests.

When systems interlock seamlessly, applications are intuitive to use and information is available where it is needed, this has a measurable impact on employee satisfaction. This is the breeding ground for commitment, productivity and company success (see representative market research study).

This is precisely where HR Campus comes in: with well thought-out solutions that offer real benefits for customers and their employees, as well as efficient systems that ensure business success.
"Happy Employee, Happy Company" is more than just a slogan for us - it is our conviction. Because when employees feel happy at work, the whole company benefits.

“With the introduction of SAP Build Work Zone Advanced, we have set a technological milestone and created the basis for the future cloud-based infrastructure. The existing processes have been simplified and explicitly tailored to the needs of users.“

Lukas Bretscher (Customer) - SAP Basis Inhouse Consultant, Canton of Basel-Stadt

Continue to the partner entry:

To the HR Campus study: Employee satisfaction in Switzerland 2025