How business processes become digital

Digital processes are generally more efficient and are the prerequisite for bringing new products and services to market and surviving in a changing competitive environment. With a newly published guide, the digital association Bitkom is helping companies from all sectors to make their business processes digitally fit.

It presents the "Digital Business Process Maturity Model", a new approach that enables small, medium-sized and large companies and organizations to quickly and easily assess their business processes. This not only shows them where they already stand in terms of digitalization, but also where there is potential for action and optimization.

"Digital business processes are essential for companies. Digital innovations are only conceivable in an environment in which work processes, data and technologies are digitally aligned"

says Bitkom President Achim Berg.

"The coronavirus crisis is demonstrating the importance of digitalization for business and administration more than ever. The development of digital business processes and digital business models is the basis of future business."