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Brake for the middle class

Over the past three years, the digitization of business processes has become an ad hoc project for many SMEs.
E-3 Magazine
April 20, 2023
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This text has been automatically translated from German to English.

Over the past three years, the digitization of business processes has become an ad hoc project for many SMEs.

The slow reopening of the world brought a whole new set of challenges in 2022. What innovations continued to be put on the back burner by supply bottlenecks and price increases? Concur's 2022 midmarket survey results show progress in digitization, but clearly indicate continued employee frustration with manual and bureaucratic processes. The question of how employees in the midmarket can best communicate with each other is gaining new importance. It has not yet been answered digitally.

Top 10: What slowed down German SMEs in 2022. Study by SAP Concur. Source: Innofact 2022.

For those surveyed in 2022, the greatest potential for frustration was poor coordination with colleagues (33 percent). One reason for this is the choice of communication tools: Even if digital collaboration tools support communication, personal contact on site cannot always be digitized in daily coordination. For example, 55 percent of respondents say that digitization and virtual meetings can maintain business relationships remotely, but they do not replace business trips and the associated face-to-face exchanges. SMEs have already readjusted their IT hardware and software: While 23 percent still felt thwarted by IT hardware in 2022, this figure was 32 percent the year before. SMEs have also taken a leap forward when it comes to updating IT software.

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Venue

Event Room, FourSide Hotel Salzburg,
At the exhibition center 2,
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June 5 and 6, 2024

Regular ticket:

€ 590 excl. VAT

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Event Room, Hotel Hilton Heidelberg,
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28 and 29 February 2024

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Regular ticket
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The organizer is the E3 magazine of the publishing house B4Bmedia.net AG. The presentations will be accompanied by an exhibition of selected SAP partners. The ticket price includes the attendance of all lectures of the Steampunk and BTP Summit 2024, the visit of the exhibition area, the participation in the evening event as well as the catering during the official program. The lecture program and the list of exhibitors and sponsors (SAP partners) will be published on this website in due time.