Restrained joy

Competence Center Summit 2023

Do good and talk about it" is currently the motto of SAP manager Uwe Grigoleit. He is jointly responsible for a successful concept for S/4 conversion. For many months, he has been consolidating the various strategies for the Hana-S/4 release change. He knows exactly what the needs and wishes of existing SAP customers are. But he also knows about many organizational necessities at SAP. A compromise has to be found between legitimate user wishes and feasibility on the part of SAP. Uwe Grigoleit worked for many years under SAP CEO Gerd Oswald. Like Oswald, Grigoleit has an excellent analytical feel for requirements and solutions. Technically, Grigoleit is well versed and at the same time a diplomat and visionary.

Uwe Grigoleit is keynote speaker on June 1 in Salzburg at the Competence Center Summit 2023, the follow-up conference to the CCC/CCoE Forum (Customer Competence Center and Customer Center of Expertise). He will explain how a successful S/4 conversion can be implemented for existing SAP customers. Of course, this requires a robust SAP foundation and answers to many business and organizational questions. Answers will be provided on June 1 and 2 in Salzburg at the SAP Community Summit on the topic of Competence Center give. With sponsors and exhibitors, we expect about 200 participants. Register now and pick up SAP Basis knowledge.

This important event was met with restrained joy by the host country's SAP subsidiary. The lack of interest is a pity and partly understandable. For some SAP employees, the topic may CCC/CCoE be considered a relic of days gone by. When SAP's existing customers were still using R/3, the numerous tasks and the benefits of a CCC were precisely defined and integrated into the operational work. The CCC forum was an annual highlight in the SAP calendar, and even SAP executive Gerd Oswald traveled to maintain contact with existing customers.

Cloud computing has changed the perspective and the requirement. There are SAP circles that no longer believe in the necessity of a CCC/CCoE. SAP's national company in Austria seems to think so, and for the time being has dispensed with the possibility of contacting its own existing customers. The restrained joy of the SAP colleagues from Vienna should not be interpreted negatively, rather it seems to be the result of an information deficit.

What SolMan was in an R/3 and ERP/ECC age with its superfather Gerd Oswald, is today Cloud ALM (Application Lifecycle Management). And here many examples show that a CCC with core competence ALM is indispensable for both private and public cloud. Likewise, many SAP Basis topics have become even more relevant in a hybrid on-prem cloud landscape than in the "cozy" old days of R/3. Time pressure, efficiency, staff shortages, license management, and data consolidation are just some of the topics at the Competence Center Summit in Salzburg that make it clear that the requirements for a CCC/CCoE are currently much more critical to success than in past years.