Author: Klaus-Dieter Heerklotz, Atos
Klaus-Dieter Heerklotz is responsible for the Pega Case Management business at Atos in Germany. He has extensive experience with global digitization and transformation projects.
25 October 2017
Digitalization forces the permanent agile adaptation of business processes with a strict focus on customer benefit and business value. During and after S/4 conversion, system landscapes remain heterogeneous and complex, posing a challenge for agility and flexibility.