Patchwork

Nor does this approach make sense as a repair service behavior, yet this is precisely the path SAP is taking. SAP CEO Christian Klein wants to prove that he listens to his customers. Almost every wish is fulfilled:

The individual is happy about it! In the aggregate, it could lead to chaos. One example, the user association DSAG reported:

"For travel management, SAP offers the Concur travel planning and expense reporting solution on the one hand. In addition to switching to Concur, customers can also continue to use the on-premise solution Travel Management in the context of S/4 until the end of 2025 as part of the Compatibility Package.

Otherwise, the solution can be used within Suite 7 (ERP/ECC 6.0) until 2027 or 2030. To move to the cloud, SAP has created a new offering. Thus, on-premise travel management is expected to be made available as part of the S/4 Enterprise Management application suite from 2022."

Doing right by everyone is an art that no one can do. SAP should consolidate and give Christian Klein a stringent path. SAP's current actions are definitely leading to chaos.