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How satisfied are ERP users?

The study "ERP in Practice" aims to paint a realistic picture of the extent to which the requirements of users of ERP solutions match the offerings of providers.
E-3 Magazine
24 June 2022
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This text has been automatically translated from German to English.

In practice, it is apparent that users are being pushed into the cloud by their suppliers with varying degrees of intensity. For companies considering a new ERP system, the variety of offerings is currently being noticeably reduced, because often only cloud solutions are available for new customers. How do ERP users feel about this development? Are there differences in satisfaction with cloud and on-premises solutions?

Can the security concerns that many users associate with a solution in the cloud be allayed? These and other questions are the focus of this year's study, in which ERP/business software users can participate until the end of June. It is not so much about individual functions or technological details, but rather about the general support of business processes and strategies by the respective ERP software. 

Major topic: Mobility

The aspect of "mobile use of ERP software" was always the subject of significant criticism in previous years. In the last round of the study, it was still in the range of a strong "Satisfactory". Although this point of criticism was not removed from the table in 2020, the ERP providers seemed to have taken this issue more seriously recently. With measures such as the increased conversion to web technologies with Responsive Design, they are obviously on the right track. Responsive design ensures that an application can be operated well on end devices with different-sized screens. What about the mobile usability of ERP solutions this year?

Were the ERP providers able to make further gains here and achieve measurable improvements in the market? An exciting question that will be answered by the current study results in September. The online questionnaire and information on the background and results of the study are available online. After evaluation of the data, all participants will receive a summary of the most important study results as well as the detailed satisfaction profile of their ERP solutions as a thank you for their support.

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Working on the SAP basis is crucial for successful S/4 conversion. 

This gives the Competence Center strategic importance for existing SAP customers. Regardless of the S/4 Hana operating model, topics such as Automation, Monitoring, Security, Application Lifecycle Management and Data Management the basis for S/4 operations.

For the second time, E3 magazine is organizing a summit for the SAP community in Salzburg to provide comprehensive information on all aspects of S/4 Hana groundwork.

Venue

More information will follow shortly.

Event date

Wednesday, May 21, and
Thursday, May 22, 2025

Early Bird Ticket

Available until Friday, January 24, 2025
EUR 390 excl. VAT

Regular ticket

EUR 590 excl. VAT

Venue

Hotel Hilton Heidelberg
Kurfürstenanlage 1
D-69115 Heidelberg

Event date

Wednesday, March 5, and
Thursday, March 6, 2025

Tickets

Regular ticket
EUR 590 excl. VAT
Early Bird Ticket

Available until December 20, 2024

EUR 390 excl. VAT
The event is organized by the E3 magazine of the publishing house B4Bmedia.net AG. The presentations will be accompanied by an exhibition of selected SAP partners. The ticket price includes attendance at all presentations of the Steampunk and BTP Summit 2025, a visit to the exhibition area, participation in the evening event and catering during the official program. The lecture program and the list of exhibitors and sponsors (SAP partners) will be published on this website in due course.