SAP Solution: CCoE

Even if the ERP operating model is changing and the preference of existing SAP customers has not yet been determined: from on-prem to hybrid to private and public cloud or even a sovereign cloud. In all cases, the existing SAP customer needs an established basic team for S/4 Hana and the new SAP Business Suite. The challenges, tasks and duties are traditionally defined in the...

SAP users who choose strictly between best-of-breed tools and suite solutions for SAP Basis automation solutions are missing out on optimization potential. It makes sense to use a suite as a "central point of management" with the integration of other tools.

SAP offers numerous services and programs for a successful S/4 migration. The path to the cloud should not be a problem, however, the seed has not been planted. ECC customers hesitate and procrastinate. Why is that?

There is an SAP portal for us existing customers where our own infrastructure is managed, right down to the licenses. According to my regulars, this is the best-kept SAP secret.

The SAP base will determine the success of the S/4 conversion in the coming years, because it is at the base that challenges relating to SAP licenses, staff shortages and digital transformation can be solved.

The user association made it crystal clear in Leipzig: SAP on-prem solutions are still in demand. SAP board members Thomas Saueressig and Christian Klein had to correct their position. Cloud computing will not be a success for SAP in 2023.

Mann und Hummel is a provider of filter solutions and wants to optimize its processes with the help of data-based insights and measures and become more customer-oriented.

About twenty years ago, we had a cartoon in E-3 magazine that showed the ancient hero Sisyphus standing at the foot of the mountain with his stone to roll up forever, only to have it rumble back down from the top.

In the SAP R/3 era, the Customer Competence Center, CCC, was a great success. Certified existing SAP customers were able to save parts of the annual maintenance fee and thus cross-subsidize the CCC operation.

Familiar patterns of behavior are reluctantly abandoned: A hit in the SAP community from the R/3 era is the Customer Competence Center.

Sometimes there is a gap between what users want and what providers offer. SAP also recognized this challenge and gave birth to the idea of the CCC.

An S/4 transformation is only successful if the project and subsequently also the ongoing operational management can be ensured. For this, the CCoE organizations must be aligned to these new tasks in good time.