Shortfacts - September 2017


Artificial intelligence for SAP
Tata Consultancy Services has introduced Ignio for SAP ERP, an automation solution for faster and more efficient SAP software management. Ignio solves common errors in business processes, prevents compliance violations and reduces complexity. The solution is already available and certified for integration with SAP ERP. It maps functional and technical relationships from the various SAP modules in a blueprint. It learns how companies use SAP ERP, automatically resolves existing errors and fixes potential problems. In initial pilot projects, Ignio has reduced the average time required to resolve problems from one to 20 hours to less than five minutes. In addition, the solution includes preconfigured knowledge for the end-to-end management of SAP systems, including application maintenance, operating system and database management, to simplify the handling of complex customer IT environments.