Shortfacts - November 2019


Mobilized service technicians thanks to MobileX
MobileX has won InfraServ Wiesbaden Technik (ISW-Technik) as a new customer for MobileX-MIP for Field Service, the mobile solution for service technicians.
With the introduction of the mobile solution, the innovative technical service provider in industrial services, construction and building management as well as vehicle technology will standardize and optimize the order processing of its service technicians in the maintenance of devices and systems.
The project aims to create the conditions for further digital follow-up processes, reduce service costs and improve service efficiency in other areas in the future.
One service workshop in the industrial park is already working with the mobile solution. The roll-out for further service units is planned. The decisive factors for the decision in favor of MobileX-MIP were the adaptability of the solution to the requirements of the industry and the ability to post forms directly in SAP.