Shortfacts - November 2015
Global SAP access
As an international player in the pharmaceutical industry, Boehringer Ingelheim relies on SAP. In terms of comprehensive networking, customers, service providers and sales representatives should be better integrated.
Data from the ERP system is made available to them via a web portal. And it is multilingual and state-of-the-art. With the Intrexx software, a portal was developed in just 15 man-days that allows location-independent access to SAP data.
Reading and writing. The field service in Brazil was the first beneficiary: the web store, complaints and order tracking as well as returns management can now be accessed directly at the customer's premises via tablet or laptop. Compared to poring over catalogs on site, this makes work much easier.