Shortfacts - March 2020
Low-Code 2020: A clear vision
Mendix, a Siemens subsidiary and provider of low-code and no-code application development for enterprises, announces its predictions on the key technology trends that will influence low-code application development in 2020.
On the one hand, the multi-experience will take center stage. The demand from end users for customized, intuitive digital interaction options across multiple touchpoints, including mobile devices, web browsers and augmented reality, has already led to lasting changes in customer service and support across industries.
On the other hand, low-code will increasingly be used to retain customers and generate revenue. In the past, simple low-code applications were largely developed with a focus on operational excellence and cost savings.
We are now seeing low-code being used for large-scale customer loyalty and B2B programs that lead to higher sales. The new dream team: Citizen integrator and developer. In 2020, non-tech-savvy business experts will be empowered to solve enterprise-wide data discovery and exploration challenges.
These tools will enable people working outside the central IT integration teams to become Citizen Integrators. The new Citizen Integrators will be able to identify and reuse business functions that improve the employee and customer experience and create measurable value for the organization.
