Shortfacts - July/August 2015


House connection processes in SAP
IT service provider Prego has optimized order processing for house connections in SAP at Stadtwerk am See in Friedrichshafen. The energy supplier now has a highly automated process with dynamic forms and self-populating Word templates.
Historically, the order processing of household connections mapped by Stadtwerk am See in the SAP Core system showed potential for optimization in some areas.
Quotations and orders for new gas, electricity or water connections were mapped in the SAP Sales & Distribution (SD) module, while connection-related services such as the decommissioning of connections, the provision of construction site electricity and water or lines for Internet connections were mapped in a different module.