Shortfacts - February 2019


SAP Cloud for Customer
Schneider-Kreuznach, which specializes in high-performance lenses and filter systems for industry, film and photography, has introduced SAP Cloud for Customer (SAP C4C). The simultaneous integration into SAP ERP now allows greater transparency in sales processes, which has optimized customer and quotation management.
By introducing SAP C4C, Schneider-Kreuznach is aiming for a 360-degree view of all customers and consequently a quick overview of the quotation and order history as well as detailed evaluations of the order volume and the sales pipeline. This could only be achieved through a seamless connection to the ERP system.
In future, it will be possible to better map complete order entries, sales processes, master data or even pricing in order to make well-founded business decisions.
The solution also includes several analysis tools such as real-time dashboards or reports on the various key sales figures for optimal evaluation and further optimization of processes.