Shortfacts - December 2019 / January 2020


World Quality Report 2019
Focusing on business goals and customer expectations is currently the biggest challenge on the road to agility and DevOps acceptance. This is the conclusion of the World Quality Report 2019-20 (WQR), published by Capgemini in collaboration with Micro Focus.
The study highlights the need for better quality assurance (QA) and testing activities that contribute to business success. In addition, the authors point to the increasing importance of security issues within IT teams: 59 percent report deficiencies in controls designed to ensure that data processing and storage systems comply with security policies.
According to the report, the future of quality assurance and testing practices will involve a smarter, connected approach to testing with intelligent analytics, test automation platforms and enhanced technical skills.
This year's WQR also re-emphasizes insufficient progress in test data and test environment management (TDM and TEM) as the challenges for organizations continue to grow: 60 percent of respondents this year confirmed that the biggest barrier to test environments is cost.