Shortfacts - December 2019 / January 2020

90 minutes instead of 20 hours

In a four-month migration project, MSG migrated all of Delivery Hero's productive SAP systems to the AWS cloud and made them productive. Delivery Hero, which hosts ordering and delivery platforms in 41 countries worldwide, was reaching its limits with the growing volumes of data in on-premises operations.

Further growth and increasing sales at the company, which was founded in 2011, led to a forty-fold increase in data between 2016 and 2018. Delivery Hero has to record millions of transactions worldwide, especially at the end of the month, which leads to strong peaks.

The challenge: The ordering platforms of the various Delivery Hero brands are based on different infrastructures and technologies, which is why heterogeneous processes are required for invoice postings.

As a result, the consumption of resources in the data center was enormous at peak times. Delivery Hero and MSG used agile approaches for the migration project so that the customer and service provider were always in close coordination.

As every order is processed via Delivery Hero's SAP system, system downtimes mean a direct drop in sales. It was therefore essential to minimize system downtime as much as possible during the migration.

To ensure minimal downtime, the MSG team replicated two copies of Delivery Hero's production database in the AWS cloud via SAP Hana System Replication. This enabled the ongoing operation of the SAP systems to be mirrored in the public cloud to the second.

Thanks to the copies, it was possible to create test systems with live data without cutting the synchronization to the source system and risking downtime.