The better a business process is documented, the more successful and effective its automation. Therefore, the competencies and software solutions of iGrafx and Servicetrace complement each other perfectly, as they merge Business Process Management (BPM) and Robotic Process Automation.
The result is a comprehensive solution offering for enterprise customers for process automation with a guarantee of success. For Servicetrace, a robotic solutions specialist that has been active primarily throughout Europe to date, the partnership is also a strategic step toward the U.S. market, as Markus Duus, CEO at Servicetrace, explains:
"When we were planning our expansion into the U.S., we knew we wanted to work with an established U.S. business process management vendor that offered feature-rich and highly innovative software, just as we do. iGrafx has met all of our requirements. We start our partnership with a strong customer base in Europe and the US."
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