Decision security for Austria's hospitals: SAP IS-H replacement

If you put yourself in the shoes of the various role holders in hospitals, it quickly becomes clear that replacing SAP IS-H can turn into a real tour de force. A wide variety of interests and requirements have to be met - with extreme time pressure to introduce a new patient administration and billing solution. The important thing to remember is that the clearer you are about which aspects are particularly important to the individual stakeholders, the easier it is to manage the project together. Replacing SAP IS-H involves considerable investment (software, hardware, personnel, consulting), which must be factored into the budget in good time. In addition, the conception and adherence to a precise project plan and schedule are absolutely essential in order to meet the cost plan. With CGM Clinical RCM (Revenue Cycle Management), CompuGroup Medical (CGM) offers a non-SAP-based patient accounting and patient management solution that is tailored to the requirements of all Austrian hospital operators.

BBG framework agreement

CGM has successfully participated in the tender „IS-H successor solution based on any non-SAP system“ (BBG-GZ 3601.05023) of Bundesbeschaffung GmbH (BBG) and is a contractual partner in the corresponding framework agreement. For Austrian hospital operators, this means one thing above all: planning and legal certainty as well as the opportunity to start a migration project immediately.

Using the BBG variant cascade, calling hospitals can select the solution that meets their individual organizational, technical and economic requirements on the basis of defined, objective criteria. Functionality, integration capability, operating models, project approach and future-proofing are clearly comparable. In this evaluation, CGM Clinical RCM positions itself as a fully-fledged strategic alternative to SAP IS-H - without SAP dependency.

Replacement without loss of function

CGM Clinical RCM was developed with the clear aim of completely replacing SAP IS-H without jeopardizing established processes. At the same time, the solution opens up new scope for hospital operators who want to consciously decouple their IT landscape and make it future-proof. A key advantage for decision-makers is the anyKIS approach: CGM Clinical RCM can be used independently of the hospital information system used. Either in combination with any external HIS environment or deeply integrated into the CGM Clinical medical HIS developed by CompuGroup Medical itself. This independence enables hospitals to avoid technological lock-in effects and protect existing investments. As an internationally active software manufacturer, CGM offers an integrated non-SAP-based billing solution for Austria in this context. Projects with CGM Clinical RCM can be started immediately in Austria. The product is suitable for hospitals and associations of all sizes for reliable billing between hospital and social insurance providers.

This is where hospital operators benefit from CGM's unique experience in the Austrian billing environment: numerous successful large-scale projects based on SAP IS-H have been implemented by CGM in recent years. This experience, combined with detailed process knowledge, flows directly into the introduction of CGM Clinical RCM. CGM is able to implement several replacement projects in parallel, overcoming both technical and organizational challenges. This significantly reduces the project risk for hospital operators - particularly with regard to resource availability, project runtimes and operational reliability.

Sustainable investment security

CGM Clinical RCM is a newly developed, fully web-based billing software based on modern IT technologies. The solution is browser-based and cloud-ready, but can also be operated on-premises - depending on the strategic orientation of the hospital operator.

Comprehensive input validations, plausibility checks and mandatory field checks ensure high data quality and process reliability. At the same time, the solution remains open: Customer-specific extensions are always possible. A license model based on the number of beds and support for Citrix and Microsoft terminal servers ensure economic planning and flexible usage scenarios.

CGM RCM provides Austrian hospitals with a future-proof and independent alternative to SAP IS-H: CGM Clinical RCM promises strategic security in a phase of upheaval - technologically, organizationally and economically. (Source: CompuGroup Medical)