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Data as Strategic Capital

In the data-driven economy, data quality is becoming a success factor: precision, consistency, and reliability are no longer a nice-to-have, but a clear competitive advantage.
René Haag, Syniti, Part of Capgemini
October 2, 2025
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This text has been automatically translated from German to English.

Inferior data often leads to serious errors in decision-making, operational inefficiency and an overall deterioration in customer experience - consequences that no company can afford in today's highly dynamic market environment. However, traditional methods for ensuring data quality quickly reach their limits - especially when data volumes and data complexity increase. This is precisely where the use of AI unfolds its transformative potential.

Data for AI and AI for data

Data forms the basis of artificial intelligence. At the same time, AI is the key to data preparation. Data quality refers to the accuracy, completeness, consistency and timeliness of data - factors that contribute significantly to the generation of reliable insights and the optimization of business processes. Artificial intelligence offers a scalable answer here by automating and accelerating tasks related to data quality while increasing their reliability.

A key field of application for AI is the automated cleansing and conversion of data. While conventional processes are based on manual interaction to identify spelling errors, inconsistent time formats or incorrect data types, AI-based systems recognize discrepancies independently and make the necessary corrections in real time. This allows inconsistent formats to be standardized, heterogeneous data types to be harmonized and structural errors to be reliably corrected. In addition to simple cleansing, AI also enables the targeted enrichment of data records. Internal information can be supplemented with external content - such as demographic, behavioral or transactional data. This creates more comprehensive profiles that enable more precise forecasts and personalized interactions. AI uses adaptive algorithms to identify those external sources that offer the greatest added value for the respective use case - thus increasing the overall relevance of enriched information.

Another area of application for AI is the identification of anomalies. By analyzing historical data patterns, the technology detects unusual deviations that may indicate incorrect entries, attempted fraud or even system malfunctions. This detection takes place in real time, enabling a rapid response and troubleshooting - a crucial contribution to ensuring data integrity in complex system landscapes. In large data pools, the elimination of redundant entries is essential in order to make efficient use of storage resources and avoid distorting the validity of analyses. AI-supported processes identify duplicates, even across different systems, and automatically merge them into a consolidated, reliable data set.

Data governance through AI

As data volumes increase, governance also becomes more relevant. AI plays a key role here by analyzing metadata, tracing the origin of data and monitoring compliance with regulatory requirements (GDPR, HIPAA, CCPA). By automating these processes, compliance with regulations becomes more efficient and companies are better able to respond to new compliance requirements in an agile manner.

The use of AI-based solutions for data quality assurance opens up great economic potential. Automated cleansing, transformation, anomaly detection and enrichment reduce operating costs, accelerate data-related workflows and minimize the risk of human error. The high scalability of such systems ensures consistently high quality even with growing data volumes - without proportionally increasing personnel costs.

As AI technology advances, the possibilities for predictive analysis, intelligent automation and real-time monitoring are continuously expanding. Soon, companies will be able to proactively identify and resolve data-related issues before negative impacts have a chance to unfold. AI-powered data quality represents a paradigm shift in data management. Companies that embrace this development early will position themselves as pioneers in an era where AI is revolutionizing data quality and management.

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René Haag, Syniti, Part of Capgemini


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