Capgemini study on Gen AI
Companies are increasingly relying on generative artificial intelligence (generative AI / Gen AI). This development is being driven by increased investment and the benefits of the technology. Generative AI has established itself across industries and company departments and is changing processes and business models.
This is the conclusion of the new study by the Capgemini Research Institute, "Harnessing the Value of Generative AI". The study shows that the use of generative AI has increased significantly in all companies and along the value chain. Internationally, almost a quarter of companies are currently introducing the technology at some or most locations or departments - an increase of six percent compared to 2023. In Germany, the figure has risen from three percent in 2023 to 16 percent currently.
This value creation potential has contributed to the emergence of multi-agent systems, a rapidly developing technology with high innovation potential. According to the study, AI agents enjoy a high level of trust when it comes to performing certain tasks - for example, composing business emails, writing code or analyzing data. However, according to the study, managers are aware that existing trust must be maintained and ethical transparency upheld when developing and using AI.
