Balancing act between core business and digitization

According to a study by Hays and PAC, it is more important for companies to further develop their core business (52 percent) than to tackle new business areas (26 percent). Instead of promoting the self-organization of teams (17 percent), companies tend to optimize existing processes (64 percent).

Increasing efficiency is also more important (62 percent) than expanding agility (48 percent). Nevertheless, more and more employees are involved in digital projects alongside operational tasks. This creates tensions: 86 percent of respondents see conflicts in the prioritization between project and line tasks.