Author: K. Zimmering & A. Lux
Karin Zimmering of Syncwork is a long-time consultant in the SAP environment. Andreas Lux of Exxcellent Solutions is a project manager and advises customers on the development of individual business solutions.
March 1, 2017
The demands on customer service are constantly increasing, whether due to the multitude of new devices, device types or improved services. To cope with this, field service employees need simple mobile solutions. These should provide the necessary information and enable easy data capture and its synchronization with an ERP system.