Author: Markus Enderlein, Infomotion
Markus Enderlein worked as a consultant in the field of IT architecture and IT project management at a medium-sized IT consulting firm from 2003. Since 2007, he has been working at Infomotion, first as a senior consultant and now in a dual role as managing consultant and knowledge manager. His focus is the design and implementation of BI and test data management solutions.
April 1, 2013
Structured knowledge management has a significant influence on the success of a company. After all, competent customer service is based on the sound know-how of employees.
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