Author: Elio Bohner, Q_Perior.com
Elio Bohner is a Senior Business Design Consultant at Q_Perior and focuses on Customer Centric Companies.
August 9, 2022
For the transformation to a Customer Centric Company, all processes must be taken into account. One example shows how an integrative view of core and support processes can contribute to greater customer centricity and an optimized lead-to-cash process.
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