21st Annual Shared Services & Outsourcing Week Forum

Digitalization, automation, and artificial intelligence are transforming the way companies organize their business processes. The Shared Services & Outsourcing Week, taking place November 17–19, 2026, in Berlin, brings together decision-makers, process managers, IT executives, and business leaders to discuss the future of shared services and global business services. The focus will be on topics such as agentic AI, intelligent operating models, data strategies, process harmonization, and the transformation of service organizations into strategic value drivers. Case studies from leading companies, interactive sessions, and extensive networking will provide concrete insights for greater efficiency, innovation, and competitiveness. Take this opportunity to exchange ideas with experts and gain new insights for your company’s digital transformation. https://www.ssonetwork.com/events-sharedserviceswoche