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One of the biggest global transformations

With the go-live of the SAP Cloud ERP solution, the consulting and auditing firm PWC is consolidating its global business processes and creating a standardized platform for more than 100,000 employees in 19 countries.
James Shira, PWC
October 8, 2025
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This text has been automatically translated from German to English.

The program, which was developed in close partnership with SAP, replaces a historically grown landscape of highly individualized SAP ECC systems and third-party applications. The aim was to increase agility and scalability while significantly reducing the complexity of the IT environment.

In addition to the core system SAP Cloud ERP, PWC relies on central components of the SAP Business Suite - including SAP Business Technology Platform (SAP BTP), SAP Concur, SAP Analytics Cloud, SAP Datasphere and SAP Advanced Financial Closing. The solution is supplemented by Group Reporting, Risk & Assurance Management and SAP Enable Now for user support.

Business AI and Joule Copilot

A central element of the transformation is the use of SAP Business AI and Joule Copilot. PWC expects this to not only increase efficiency, but also provide new approaches for data analysis, automation and decision support.

Colin Wittmer, CFO of PWC US, emphasizes: "By switching to SAP Cloud ERP, we are creating more connectivity within our company, simplifying our processes and providing our employees with modern tools and insights to serve our clients even better." The new solution covers central processes in the finance and project business - from project accounting and revenue recognition to treasury management and cash basis accounting. At the same time, it reduces support costs thanks to self-service functions and a leaner system architecture.

 James Shira, Global and US CIO at PWC, emphasizes the importance of the project: "The move to SAP Cloud ERP is a crucial step in driving agility and innovation. With a fit-to-standard approach and SAP's best practices, we were able to reduce complexity, leverage automation potential and introduce AI-powered analytics - all while maintaining full standardization."

Basis: Clean Core and BTP 

With a clean core and SAP Business Technology Platform as the technological basis, PWC has created the foundation for integrating innovations flexibly and quickly. 

The company's own SAP Managed Services unit will continue to support the solution and evaluate new scenarios for data management and advanced analytics together with SAP - particularly with regard to the SAP Business Data Cloud. For SAP, the successful implementation at PWC is a reference project for the performance of Cloud ERP on a global scale. Thomas Saueressig, Member of the Executive Board of SAP for Customer Services and Delivery, summarizes: "PWC's go-live is proof of how SAP Cloud ERP and Business AI enable large-scale transformations and make companies data-driven and future-proof."

Consistent standardization

With this step, PWC is demonstrating how a globally active company can not only modernize its internal processes through consistent standardization and the use of intelligent technologies, but also lay the foundation for new business opportunities. n

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James Shira, PWC


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