Direct Communication From SAP

Modern SAP environments should not only map business processes, but also enable end-to-end, secure and scalable communication with internal and external partners. Cloud-based messaging services that can be seamlessly integrated into existing SAP systems offer effective solutions here.

IDP with AI support

One way to increase efficiency is to process incoming documents intelligently. By using AI, orders or invoices, for example, can be automatically recognized, classified and converted into structured data formats for SAP. Ideally, a human-in-the-loop (HITL) approach ensures that unclear or incorrect data is validated manually. In this way, high recognition rates and even complete automation can be achieved. Retarus, an international provider of cloud-based communication solutions, offers Intelligent Document Processing, a solution that enables companies to utilize the benefits of AI for their SAP document processing.

Complex EDI operation

Electronic data interchange (EDI) enables consistent, standardized process communication with business partners worldwide. Modern EDI solutions for SAP handle the conversion, routing and monitoring of electronic business documents, such as orders, delivery bills and invoices. A fully automated process ensures greater transparency and efficiency along the entire supply chain.

Transactional mails from SAP

Solutions such as Retarus Transactional Email are ideal for the automated sending of large volumes of business-relevant emails, such as order confirmations, invoices or shipping information. They ensure a high level of email reputation and can be integrated into SAP S/4 Hana, CX or HCM. They also ensure reliable delivery even with high volumes of mail.

Cloud fax or real-time SMS

Fax is indispensable in many industries such as healthcare, financial services and public administration. A cloud-based fax solution can be integrated directly into SAP systems. This allows documents such as order confirmations or contracts to be sent and received securely, reliably and in compliance with the law. The whole process is automated with Retarus Cloud Fax - without local fax machines or manual intermediate steps. SMS is particularly suitable for sending time-critical information, such as for authentication, appointment notifications or status updates in the supply chain: with a read rate of 98 percent, no other medium achieves a higher acceptance rate. 90 percent of SMS messages are read within three minutes. Using an SMS gateway, such as the one offered by Retarus, critical information can be sent automatically and in real time from SAP.

Security and compliance

Cloud communication services for SAP must not only be functional, but also meet high data protection and compliance requirements. Providers with certified data centers according to ISO 27001, SOC 1 and 2, PCI-DSS, TISAX, HIPAA or ENS) offer companies the necessary security here. At the same time, global scalability is crucial in order to be able to flexibly cover international requirements.

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