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SAP's new AI ethics policy

With the emergence of generative AI, both the scope of the guideline and the number of stakeholders affected have increased. SAP has therefore revised its AI Ethics Policy.
E3 Magazine
November 4, 2024
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This text has been automatically translated from German to English.

The requirements for SAP's global AI ethics policy have changed fundamentally since it was last revised in 2021. Originally, it only applied to a niche group of SAP employees who develop solutions based on AI. Now the guideline has been adapted to these requirements.

Alignment with Unesco

The revised version of SAP's Global Ethics Policy for Artificial Intelligence (AI Ethics Policy) is based on the Unesco Recommendation on the Ethics of Artificial Intelligence. It now also covers the area of generative AI and applies to all employees as well as certain partner and third-party systems. The Unesco Recommendation on the Ethics of Artificial Intelligence is the most comprehensive framework to date dealing with the development and use of AI systems. Adopted by all 193 member states, the recommendation contains ten principles to protect and strengthen human rights, human dignity, the environment, transparency, accountability and compliance with the law.

SAP's AI Ethics Handbook translates the guidelines into concrete measures and processes for the development and implementation of AI systems that comply with the principle of human control and self-determination, are fair and prevent discrimination, and ensure and promote sustainability and data protection. SAP's global AI ethics policy comprises ten guidelines on the ethical use of artificial intelligence.

Each of these guidelines is defined in the context of the use of AI at SAP. Together with the recommendations of the external AI Ethics Advisory Panel and SAP's internal AI Ethics Council as well as the AI Ethics Handbook, SAP's guidelines create transparency with regard to how SAP provides responsible AI solutions. "Generative AI has massively increased interest in the guideline," reports Vikram Nagendra, Director of Sustainability at SAP. "Almost all business areas are now involved. AI for business is now a central element of our strategy and virtually all employees are now involved with AI, whether as developers or users."

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