SAP-Solution: Fieldglass

The person who should be doing Operations is now doing Development at SAP. The world is upside down: Chief Technology Officer Jürgen Müller has disappeared and his colleague on the Executive Board, Chief Operation Officer Christian Klein, is doing his job.

What existing customers demanded and former Chief Technology Officer Bernd Leukert tried to do for a long time has not been an issue at SAP since Sapphire: integrating cloud acquisitions like Qualtrics into the core ERP/CRM system based on the Hana database platform.

"We may have taken a year or two too long with the integration," SAP board member Christian Klein told Handelsblatt. For Professor Plattner, the problem was not an issue at this year's Sapphire in Orlando.

Professor Hasso Plattner began his whimsical appearance at Sapphire 2019 in Orlando by saying that his low-cost keynote would now follow SAP CEO Bill McDermott. The day before, McDermott stood on the Sapphire stage and promised the existing customers who had come to the event a fantastic future.

One way of getting customers to move to the ERP cloud is Indirect or Digital Access. SAP threatens customers with sky-high licensing fees—unless they migrate to the cloud.

What SAP and its CEO Bill McDermott are currently portraying is the opposite of a positive, euphoric utopia. This dystopia explains SAP's future - with a very bad outcome: The surface is perfectly polished and shines brightly.

No monthly SAP news should be disregarded. The Short Facts are dedicated to smaller news items as well as seemingly more or less important statements from the community. This is the place for SAP-specific press releases that otherwise tend to be overlooked.

With its end-to-end solutions for cloud-based network and expense management, SAP is trying to score points with existing customers, because the modern economy is no longer conceivable without cross-organizational cooperation and data exchange.

The best of everything - that's one way of describing the new "hybrid cloud" trend. After almost unmanageable cloud metamorphoses, the IT scene seems to have agreed on an on-premise and off-premise model. E-3 Editor-in-Chief Peter M. Färbinger spoke with Michael Jores from Suse (l.), Bernd Stopper from Google (center) and Achim Zimmermann from Q-Partners/Devoteam (r.) before the...

Have you ever asked yourself whether you are really using your SAP software for its intended purpose? We're not talking about whether you're managing, shipping and invoicing marijuana plants instead of tropical fruit. What is meant here is the "indirect" use invented by SAP.

Before I criticize SAP's service quality, let me compare it with SAP's existing customer Lufthansa: At Miles & More, the service hotline hangs up on me when I get stuck. I wanted to rebook air miles.

SAP announces SuccessFactors People Central Hub, a new solution that enables customers to more easily and quickly leverage cloud-based employee and organizational data.