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SAP announces new AI assistant with Joule

AI assistant Joule understands business context and is directly integrated into enterprise business critical process solutions
E3 Magazine
6 October 2023
This text has been automatically translated from German to English.

SAP has announced Joule - an assistant based on generative artificial intelligence (AI) that uses natural language and will fundamentally change the way companies do business. Joule will be integrated across SAP's cloud portfolio, providing proactive and contextual insights from SAP solutions and third-party sources. Joule quickly sifts through data from disparate systems and puts it into context to provide smarter insights. This enables users to complete their tasks faster.

Joule integrates with SAP applications - from human resources to finance, supply chain management, purchasing, and customer experience - as well as the SAP Business Technology Platform. Joule opens up entirely new possibilities for SAP users. Employees simply ask a question or formulate a problem to be solved via voice command. They then receive intelligent answers based on the wealth of business data from across the SAP portfolio as well as from third-party sources, while maintaining the business context. For example, a manufacturer could use Joule to better understand its sales performance. Joule is able to identify underperforming regions or link to data sets that indicate a problem in the supply chain. It is also able to automatically connect to the supply chain system to provide appropriate solutions to the manufacturer. Joule will continuously provide new scenarios for all SAP solutions. For example, Joule can help HR create bias-free job descriptions and formulate appropriate questions for job interviews.

Joule will be available late this year with SuccessFactors solutions and SAP Start, and early next year with S/4 Hana Cloud, Public Edition. This will be followed by SAP Customer Experience and SAP Ariba solutions together with Business Technology Platform.

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Working on the SAP basis is crucial for successful S/4 conversion. 

This gives the Competence Center strategic importance for existing SAP customers. Regardless of the S/4 Hana operating model, topics such as Automation, Monitoring, Security, Application Lifecycle Management and Data Management the basis for S/4 operations.

For the second time, E3 magazine is organizing a summit for the SAP community in Salzburg to provide comprehensive information on all aspects of S/4 Hana groundwork. All information about the event can be found here:

SAP Competence Center Summit 2024


Event Room, FourSide Hotel Salzburg,
At the exhibition center 2,
A-5020 Salzburg

Event date

June 5 and 6, 2024

Regular ticket:

€ 590 excl. VAT


Event Room, Hotel Hilton Heidelberg,
Kurfürstenanlage 1,
69115 Heidelberg

Event date

28 and 29 February 2024


Regular ticket
EUR 590 excl. VAT
The organizer is the E3 magazine of the publishing house AG. The presentations will be accompanied by an exhibition of selected SAP partners. The ticket price includes the attendance of all lectures of the Steampunk and BTP Summit 2024, the visit of the exhibition area, the participation in the evening event as well as the catering during the official program. The lecture program and the list of exhibitors and sponsors (SAP partners) will be published on this website in due time.