Sybit GmbH
We Create Customer Experience Champions!
From AI-supported CRM to comprehensive customer portals: Sybit GmbH specializes in designing end-to-end customer journeys.
Whether solutions for sales, eCommerce, service or marketing: Sybit is the partner for holistic customer experience management. As an SAP Platinum Partner and Europe's leading consultancy for CX, we are trusted by over 500 corporations and globally active medium-sized companies.
Aftersales
Plant and ship construction
Automotive industry
Automotive
Construction & construction supply industry
Construction industry
Construction industry
Education
Biotec
Chemistry
Consumer Goods
E-commerce
Electronics/Electrical
Energy & Supply
Energy industry
Manufacturing Industry
Research/Development/Science
Research facilities
Luxury food/consumer goods industry
Healthcare, medical technology, research institutions
High Tech & Electronics
Wood industry
Component construction
Life Sciences
Aerospace industry
Machinery, equipment, components
Mechanical/Plant Engineering
Medical/pharmaceutical industry
Metal, wood, plastics and paper industry
Oil and gas industry
Pharmaceutical industry
Process industry
Transport/logistics service provider
Utilities
Cement manufacturer
Agile process management
Analytics
BI (Business Intelligence)
Cloud
Cloud & Mobile Computing
Cloud computing
CRM (Customer Relationship Management)
Data Migration
Industry 4.0
IoT
Artificial Intelligence (AI)/Machine Learning (ML)
Mobile apps
Mobile computing
PI (Predictive Analytics)
PLM (Product Lifecycle Management)
Process and IT consulting
Process analysis
SAP Analytics Cloud
SAP Cloud Platform
SAP Leonardo
SAP Subscription Billing
SAP SuccessFactors HXM Suite
(International) roll-outs , preparation for production start-up
Change Management
Consulting
Consulting, Planning, Services, Customizing, Maintenance, Support
Customizing
Data Lifecycle Management
Data analysis/testing
Data migration
Digital Twin
Introduction analysis
Introduction preparation
Harmonization master data
Implementation Service
Integration service
IT
Concept
Customer/employee training
Managed Service (decision support)
Legacy data migration
New launches
Organization and process consulting
Planning
Production startup preparation
Programming/additional realization
Project management
Project management
Project Management
Process and organizational consulting
Process design
Process digitization
Reporting & Analysis
Service digitization
Services
Software development
Support
System analysis
Web services
Downloads
Videos
Links
Authors
All E3 articles by the authors
Intelligent Service Cloud
The quality of services not only increases customer satisfaction and loyalty, but can also generate lasting enthusiasm, minimize costs, and increase the company's success. Which software supports this?
In the future, all sales will be hybrid
Serving both business and private customers is the core of any B2B2C strategy. This means that channels must be used, business models developed, and markets tapped. A hybrid sales model is indispensable here.
Digitization without S/4
Many years ago, the user association DSAG postulated that SAP Business Suite 7 could be sufficient for digital transformation. Now the proof.
The path to successful omnichannel sales
Bringing diverse sales channels and sales models under one roof harbors potential for technological and operational conflict. Digital systems must mesh smoothly. How can this be achieved?
Experience Management with Qualtrics
With the acquisition of the XM platform Qualtrics last year, SAP has added a new cloud solution to its portfolio and has thus taken up the cause of experience management. What's behind it?
Many roads lead to SAP C/4HANA
But which one is the right one for your own business model and meets the framework conditions? The new SAP product suite is complex and every company is different. Therefore, a clear and comprehensible evaluation of the different variants is needed.
Bringing salvation to an unsettled market? Leonardo and CEC
When SAP uses great visionaries like Leonardo da Vinci to communicate something new, it's worth taking a closer look to see if these topics can put a Mona Lisa-like smile on our faces.
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