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Telekom, SAP and Microsoft

Three questions for Hagen Rickmann, Managing Director Business Customers at Telekom Deutschland.
E-3 Magazine
29 June 2020
Interview: Inconsistent data simply costs money
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This text has been automatically translated from German to English.

If the existing SAP customer decides on a cloud operating model, then in the first step he is in a comfortable situation because there are many providers. Where does Telekom see itself in this market?

Hagen Rickmann: Telekom can take SAP end to end - from analysis, consulting, selection of the right cloud, migration, operation to connectivity.

We cooperate with the hyperscalers, with SAP itself and with regional SAP service providers, and have our own data center capacities in Germany. This includes our own public cloud, the Open Telekom Cloud.

Our in-house security expertise, with around 1,500 security experts, should not be underestimated. We are very close to customers throughout Germany and can scale as required. We are also a certified SAP partner for hosting and reselling.

Which decision parameters should be relevant for an existing SAP customer with regard to cloud?

Rickmann: In any case, price alone is not the decisive factor for software as important as SAP. Since SAP projects are enormously complex, experience - for both cloud and SAP - plays a very large role.

Partnerships are important when there are partnerships in all necessary areas. A partnership with the hyperscaler would be too little. At the same time, a partnership with SAP itself is much more interesting.

Telekom, sap and microsoft
Hagen Rickmann, Managing Director Business Customers at Telekom Deutschland.

How does Telekom shape its collaboration with SAP and Microsoft?

Rickmann: Both are our premium partners. We are extremely closely networked with each other in technical working groups and thus also benefit from early adjustments in technology and in the respective portfolio.

We are constantly up to date with regard to certifications and further training of our employees. This benefits us and our customers.

Thank you for your responses.

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