Sign digitally and accelerate sales processes

BSH Hausgeräte GmbH is one of the world's leading companies in the industry and the largest household appliance manufacturer in Europe, with around 58,000 employees worldwide. In addition to the global brands Bosch and Siemens as well as Gaggenau and Neff, the BSH brand portfolio includes the local brands Thermador, Balay, Profilo, Constructa, Pitsos and Coldex. Uniform processes are important for a company of this size.

Use of the customizable solution

"About five years ago, we started to digitize and standardize the distribution agreements in individual countries. Digital signatures were also particularly important to us. With Circle Unlimited we have found a perfect solution and a very good partner".says Claudia Bock, Project Leader | Processes, Organization, IT Process Management.

The decisive factor was the elimination of the high volume of paper files and the sometimes lengthy approval processes. The new processes were first introduced in Austria and Switzerland, followed by Italy, and other countries are about to implement the customizable solution. The cu solution is to be deployed gradually throughout the company.

"With our contract management cuContract, we offer the BSH Group a solution that is already fully functional, but at the same time can be adapted to any country- and company-specific requirement, and which integrates into the existing SAP system." says Stefan Heins, CEO Circle Unlimited AG.

Whereas in the past there was a paper file for every sales agreement with dealers and associations, which often also had to be sent by mail and always signed by hand, the processes are now fully digitalized.

"All important data is stored in cuContract, the agreement is created with our cuDocument Builder and played on the employee's tablet. At the customer a digital and secure signature takes place".explains Stefan Heins.

The digital signature is made via the tablet or, through the DocuSign application implemented in the cuSolution, also at any time via e-mail. At the same time, the solution provides an overview of all existing agreements and an interface to the relevant BSH systems such as the billing tool.

Cross-industry software

Circle Unlimited has been providing document, contract and license management for SAP and Microsoft systems for around 20 years. The cross-industry software solutions can be used in specific departments, such as purchasing, human resources, sales and legal.