E3 Category: Künstliche Intelligenz

Companies are facing various challenges and key issues in the digital transformation. The integration of AI and machine learning in particular is increasingly becoming an unavoidable trend.

Customers act in more complex ways than before, as there are far more communication channels available. As a result, there are many interactions in which customers disclose their data to companies.

In the current competition for skilled workers and market share, artificial intelligence can be a great support. In order for the technology to unfold its potential, it should be used in conjunction with automation.

New projects show how artificial intelligence can be used to create added value. But can the creative use of AI to create texts and images also be transferred to the context of business software and processes?

Whether in production, logistics or administration. Artificial intelligence can increase efficiency everywhere. Many companies are still missing out on these opportunities. Yet SAP users have numerous AI applications ready to go.

There is enough work to go around, but employees don't like to deal with repetitive tasks. Intelligent process automation can take over this work and prevent employees from leaving the company due to boredom.

The integration of AI technologies makes companies more successful. Here’s why.

The shortage of skilled workers continues. Every company is trying to hold its own in the war of talents. Can talent scouts in HR departments use AI algorithms to optimize their search so that they find the best candidates more quickly?

Artificial intelligence is supposed to support people in their professional lives and relieve them of work. The consequences of this are in the hands of humans, not AI.

A few years ago, RPA revolutionized the automation industry, and since then, new features and tools have been steadily added to make employees' lives easier and capable of handling increasingly complex tasks.

Regularly occurring tasks are perceived by most employees as annoying compulsory tasks. As a "colleague", RPA can step in here and thus increase their motivation and consequently also customer satisfaction.

Predictive analytics is an important Big Data trend. But the possibilities of AI go far beyond that. Digital assistants open up new ways of controlling core business processes in SAP systems.