A responsibility gap threatens to undermine the advances made possible by AI, according to a recent study by NTT Data, a provider of digital business and technology services. More than 80 percent of executives admit that leadership skills, governance and employee readiness are not keeping pace with AI advances. This puts investment, security and public trust at risk. The report, "The AI Responsibility Gap: Why Leadership is the Missing Link," is based on responses from more than 2,300 executives and decision-makers in 34 countries and demonstrates the urgent need for a leadership-driven mandate that aligns AI innovation with ethical responsibility.
The study shows that the AI responsibility gap is widening and the C-suite is divided. While a third of executives believe responsibility is more important than innovation, another third prioritize innovation over security. The remaining third consider both to be equally important. Regulatory uncertainty is stifling growth. More than 80 percent of executives say that unclear government regulations are hindering investment and implementation of AI, delaying its adoption. Security and ethics lag behind AI ambitions: 89 percent of executives are concerned about the security risks of AI. However, only 24 percent of CISOs believe their organization has sound policies in place to balance AI risks and value creation.
67 percent of executives say their workforce does not have the skills needed to use AI effectively. At the same time, 72 percent admit they do not have policies in place for the responsible use of AI. 75 percent of executives say their AI goals conflict with the company's sustainability goals. This is forcing companies to rethink energy-intensive AI solutions.
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