Agile, hybrid and diverse
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Change - positive and negative - is visible and tangible everywhere. Only SAP is still behaving as it did 25 years ago. S/4 and Hana will not survive as a black box system. Technically, the new ERP is based on Linux as an open source operating system. Hana is also an SQL database and thus generally accessible. S/4 has numerous communication channels such as OData.
From a technical IT perspective, SAP has arrived in the new age - but not mentally. The company still operates in a monopolistic, centrist and aloof manner. The hubris of a Sapphire with strict selection of visitors and partners shows SAP's understanding of the market. It is not enough to make a few open source functions available to existing customers as transparent interfaces. As long as the ERP group does not live agile processes and transparent communication itself, it will lag behind the digital transformation.
It is not enough to rave about the Intelligence Enterprise if SAP itself remains closed and hierarchical. Intelligence is also the courage to open up, to allow contradictions, to enable diverse communication. SAP has not yet begun the digital transformation on a mental level. The group is still very far away from an agile, hybrid and diverse demeanor.