The global and independent platform for the SAP community.

Process Automation Is More Important Than Ever

Due to the ongoing crisis, many companies are under economic pressure. Measures to increase efficiency with process automation are indispensable. Optimizing finance processes can be especially beneficial.
Jens Zschuppe, Compiricus
October 8, 2020
CFO Column
avatar

In a survey by DIHK (Deutscher Industrie und Handelskammertag e.V.—German Chambers of Industry and Commerce), 77 percent of around 8,500 of companies surveyed stated that they expected a decline in sales as a result of the ongoing coronavirus pandemic. More than a third of respondents are planning to invest less—which is quite the opposite of what digital transformation initiatives need. DIHK’s chief executive commented, “In view of the enormous challenges posed by digitalization, we need innovations and investments to remain competitive even after the crisis is over.”

Ensuring that companies remain competitive is also an important task of finance departments when it comes to streamlining processes and consequently reducing costs in the long term. Although finance departments usually work with ERP systems, many complex, manual processes still burden daily work routines and cause unnecessary expenses.

Furthermore, since the financial crisis, closing processes have become increasingly complex, and not only due to regulatory requirements. For example, the IFRS9 annual financial statements of an insurance company may easily comprise more than 50 process steps in the future, all executed by different departments, people and applications. Without the support of a suitable tool, such a high degree of complexity quickly devolves into a Sisyphean task for the person responsible for the process. Furthermore, there’s the question of transparency to e.g. ensure that timely action is taken if a process step is delayed. Without a tool for monitoring, it also becomes increasingly difficult to ensure quality throughout the entire process if manual intervention is required at every turn.

Process automation in modern ERP systems

Considering that most process steps in ERP systems are simply the product of the manual execution of programs in the correct order, where errors rarely occur, the advantages of process automation using suitable software become obvious. In addition to increasing efficiency, process automation also helps companies achieve higher levels of transparency. Furthermore, new audit steps are easy to implement and can be carried out automatically e.g. during the night if necessary, thus significantly improving the quality of processes even within an ERP system.

Such applications also often contain data from processes that have already been carried out, meaning that least improved research options can help to optimize business processes. Nevertheless, not all companies automate complex business processes despite the obvious benefits.

Modern ERP systems such as S/4 Hana often already offer many possibilities to automate and synchronize programs. As with any software selection process, companies that are involved in procuring and introducing an automation tool should lay out their solution requirements in advance. Among others, the following aspects could be of importance.

The application should display processes clearly. For example, all relevant processes and their respective status should be displayed on the starting page of the respective user, functioning as kind of a cockpit so that the user can identify problems at a glance. The application should also be able to display different processes and process variants per business unit. In addition, several process steps (standard programs, customer-specific checks, manual activities, etc.) should have the option to be started automatically and at the same time as other process steps. Furthermore, successfully completing one step should automatically trigger follow-up actions. Status and result of process steps should be displayed in a suitable user interface.

If errors or delays occur or if a user has to execute a step manually, the application must be able to inform the responsible decisionmakers by mail or notification. Users should be able to analyze and control a problem with a few mouse clicks. A direct connection to the ERP application including variants facilitates error analysis and can significantly increase the efficiency of manual activities. With a modern user interface, e.g. SAP UI5, process management can not only contribute to ensuring competitiveness, but also gain the necessary acceptance among users to handle complex processes in a more automated way.

avatar
Jens Zschuppe, Compiricus

Jens Zschuppe is authorized signatory at Compiricus.


Write a comment

Working on the SAP basis is crucial for successful S/4 conversion. 

This gives the Competence Center strategic importance for existing SAP customers. Regardless of the S/4 Hana operating model, topics such as Automation, Monitoring, Security, Application Lifecycle Management and Data Management the basis for S/4 operations.

For the second time, E3 magazine is organizing a summit for the SAP community in Salzburg to provide comprehensive information on all aspects of S/4 Hana groundwork.

Venue

FourSide Hotel Salzburg,
Trademark Collection by Wyndham
Am Messezentrum 2, 5020 Salzburg, Austria
+43-66-24355460

Event date

Wednesday, June 10, and
Thursday, June 11, 2026

Early Bird Ticket

Regular ticket

EUR 390 excl. VAT
available until 1.10.2025
EUR 590 excl. VAT

Venue

Hotel Hilton Heidelberg
Kurfürstenanlage 1
D-69115 Heidelberg

Event date

Wednesday, April 22 and
Thursday, April 23, 2026

Tickets

Regular ticket
EUR 590 excl. VAT
Subscribers to the E3 magazine
reduced with promocode STAbo26
EUR 390 excl. VAT
Students*
reduced with promocode STStud26.
Please send proof of studies by e-mail to office@b4bmedia.net.
EUR 290 excl. VAT
*The first 10 tickets are free of charge for students. Try your luck! 🍀
The event is organized by the E3 magazine of the publishing house B4Bmedia.net AG. The presentations will be accompanied by an exhibition of selected SAP partners. The ticket price includes attendance at all presentations of the Steampunk and BTP Summit 2026, a visit to the exhibition area, participation in the evening event and catering during the official program. The lecture program and the list of exhibitors and sponsors (SAP partners) will be published on this website in due course.