An In-depth Look at Process Mining and Process Automation

In an age of rapid technological progress, companies are required to optimize their processes in order to meet the increasing demands of the market. Two terms play a key role here: process mining and process automation.

What is process mining?

Process mining is an innovative method that enables companies to visualize and analyse their business processes in real time. Instead of being based on assumptions, actual process data is extracted from the IT systems and visualized. With the help of specialized algorithms, weak points, bottlenecks and inefficient processes are made visible.

The analysis covers all departments and makes it possible to uncover correlations between individual process steps. In this way, companies not only gain a comprehensive overview of their internal processes, but also the basis for targeted improvements.

Process automation as a logical consequence

Once processes are more transparent and better understood thanks to process mining, the next logical step is process automation. This involves automating repetitive and rule-based tasks in order to increase efficiency and free up human resources for more demanding tasks.

Process automation makes use of various technologies, including robotic process automation (RPA) and intelligent automation. RPA automates manual, repetitive tasks using software robots. In addition, AI technologies can be used to support decision-making. Linking process mining and process automation closes the loop: identified weaknesses are not only uncovered but also immediately rectified until the new target process is implemented and the optimization process starts all over again. 

Why should companies jump on this bandwagon?

The implementation of process mining and process automation is not just a technological trend, but a strategic necessity. Here are some compelling reasons why companies should actively use these tools:

Increased efficiency: By identifying and automating inefficient processes, resources are used more effectively, leading to a noticeable increase in efficiency. 

Cost reduction: Automation minimizes manual workloads and thus not only reduces the number of working hours required, but also potential sources of error. This leads to considerable cost savings. Valuable resources are freed up from monotonous tasks so that they can be used for more value-adding activities. 

Agility and adaptability: Companies that can react flexibly to changes have an advantage in today's business environment. Process mining makes it possible to adapt processes quickly and adjust them to new requirements.

Quality improvement: The automation of processes minimizes human error and increases the accuracy of procedures, which ultimately improves the quality of products and services.

Competitive advantage: In a digitalized world, companies that use innovative technologies such as process mining and process automation are better positioned to compete and offer their customers first-class services.

Conclusion: The path to the digital future

The combination of process mining and process automation opens up new horizons for companies in the digital transformation. It is not just an adaptation to the modern requirements of the market, but a proactive initiative to secure their own future viability. Companies that integrate these technologies will not only increase their efficiency, but also become more agile, flexible and competitive. The path to the digital future begins with the transparent analysis and optimization of one's own processes - a step that can make the decisive difference in the long term.

iXenso group (part of CONVOTIS)

The iXenso group, based in Freiburg, Germany, is an innovative company in the field of enterprise content management and digital transformation. Since its foundation, the iXenso group has specialized in offering innovative solutions that help companies work more efficiently and optimize their processes. The portfolio includes comprehensive services ranging from document management and process analysis to process automation.

One outstanding product is the OpenText ECM Suite, which integrates state-of-the-art technologies such as artificial intelligence to enable the effective management and use of corporate content. The iXenso group is characterized not only by its technological expertise, but also by its regional roots and global network. The company acts as a reliable partner for customers in various industries, from SMEs to large corporations.

By working closely with its business partners, the iXenso group takes a customer-centric approach to developing customized solutions. Its commitment to sustainability and innovation is reflected in its continuous adaptation to the changing demands of the digital world. The iXenso group remains committed to accompanying companies on their path to digital excellence and helping them to realize their full potential.

iXenso.com