Maximum automation

One third of all SAP data is generated by processes that originate outside the company itself. This data mainly comes from documents or EDI transmissions such as incoming orders or delivery confirmations.

Thanks to Business Center, the data contained in the documents is read out fully automatically and correctly and transferred to SAP. This means that sales and other departments always have up-to-date information at their disposal, there are no backlogs in the processes and therefore no more unnecessary delays.

Employees are relieved of unnecessary tasks such as manually checking and completing data records and can always provide customers and partners with binding information.

Managers and companies benefit from smoother and faster processes and can focus on core value-adding tasks such as strategic customer meetings.

Fast document processes

For all document processes in SAP: OpenText Business Center for SAP Solutions is a platform solution. Consequently, it is not limited to specific business scenarios such as order entry, but can be applied to all document-containing processes, such as those that are commonplace in the wholesale and retail trade or in the manufacturing industry.

The aforementioned advantages of the solution therefore apply not only to sales. Rather, purchasers, for example, can also accelerate the goods receipt process through fully automated processing of delivery bills.

HR staff can ensure that newly hired colleagues are productive for the company in less time by processing their HR documents more quickly.

Five to ten times faster workflow implementation: The platform is based directly on the SAP Abap stack. In addition, the integrated Workflow Accelerator ensures that SAP workflows only need to be configured, i.e. they no longer require any additional programming effort. This accelerates workflow implementation by a factor of five to ten.

Integration with SAP including Fiori: Thanks to its seamless integration with SAP, including the Fiori platform, the solution offers an exceptionally high level of user convenience. This is because users can perform all tasks in their familiar SAP environment.

This significantly reduces training and familiarization times and the corresponding costs. Thanks to an included release app for SAP Fiori, the solution also supports mobile scenarios.

This allows managers to check and issue approvals regardless of location and time, making process delays such as escalations a thing of the past.

Preconfigured Solution Accelerators: To significantly reduce implementation effort in general, OpenText Business Center for SAP Solutions is delivered as a platform together with pre-configured business scenarios. Currently available are configurations for the automated processing of incoming orders, delivery bills and purchase requisitions.

Self-learning mechanisms: In addition, the new, patent-pending self-learning mechanisms in the OCR capture component Business Center Capture are essential for shortening implementation.

The solution learns during each individual document processing which information is to be interpreted in which way. As a result, the solution achieves an unprecedented level of recognition.

What's more, even when changes are made to the incoming documents, there is no need to make time-consuming changes to the rules and regulations. Rather, a few edits to the changed documents are sufficient to read them out again fully automatically. This permanently guarantees a recognition rate at the highest level.

Integrated with the OpenText offering for SAP: OpenText Business Center for SAP Solutions is seamlessly integrated with OpenText Vendor Invoice Management (VIM) for invoice receipt processing.

In addition, integration with OpenText Extended ECM for SAP Solutions accelerates document onboarding. For example, incoming documents such as a customer contract can be automatically placed in the corresponding folder of the associated Business Workspace.

Depending on their role and authorization, these are available to all process participants throughout the company. A uniform level of information is guaranteed, and delays due to follow-up and queries are eliminated.

Transformation for SAP customers

Companies that want to transform their business processes and models need solutions for digitizing and optimally automating document-containing processes.

With its self-learning recognition mechanisms, built-in workflow accelerator, and seamless integration into the SAP landscape including Fiori, OpenText Business Center for SAP Solutions takes companies a decisive step further on their path to the digital economy.