{"id":124,"count":103,"description":"CRM, Customer Relationship Management, est la gestion, l'organisation et le contr\u00f4le des relations clients et fournisseurs (SRM, Supplier Relationship Management) d'une entreprise. On utilise \u00e9galement XM, Experience Management, et CX, Customer Experience, pour l'\u00e9valuation des exp\u00e9riences des clients, des fournisseurs et des collaborateurs.","link":"https:\/\/e3mag.com\/fr\/jour\/crm\/","name":"CRM","slug":"crm","taxonomy":"post_tag","meta":[],"_links":{"self":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tags\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tags"}],"about":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/taxonomies\/post_tag"}],"wp:post_type":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts?tags=124"},{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tribe_events?tags=124"},{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tec_calendar_embed?tags=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}