{"id":69343,"date":"2020-10-15T08:00:00","date_gmt":"2020-10-15T06:00:00","guid":{"rendered":"http:\/\/e3mag.com\/?p=69343"},"modified":"2020-09-30T14:48:24","modified_gmt":"2020-09-30T12:48:24","slug":"covid-19-les-depenses-europeennes-de-sourcing-diminuent","status":"publish","type":"post","link":"https:\/\/e3mag.com\/fr\/covid-19-les-depenses-europeennes-de-sourcing-diminuent\/","title":{"rendered":"Covid-19 : les d\u00e9penses europ\u00e9ennes de sourcing diminuent"},"content":{"rendered":"<p>Dans le sillage de la pand\u00e9mie Covod 19, la demande d'externalisation s'est fortement ralentie au deuxi\u00e8me trimestre 2020 en Europe, au Moyen-Orient et en Afrique (EMEA), notamment pour les services g\u00e9r\u00e9s traditionnels, qui ont chut\u00e9 de 21 %. C'est ce qu'annonce le dernier indice EMEA ISG, bas\u00e9 sur les derniers chiffres de l'industrie du sourcing.<\/p>\n\n\n\n<p>L'indice EMEA ISG recense les contrats d'externalisation du secteur priv\u00e9 dont le volume annuel (Annual Contract Value, ACV) est sup\u00e9rieur ou \u00e9gal \u00e0 5 millions d'euros. L'indice actuel montre que l'ensemble du march\u00e9 des services as-a-service et des services g\u00e9r\u00e9s du deuxi\u00e8me trimestre a recul\u00e9 de 9 % en glissement annuel pour atteindre un total de 3,9 milliards d'euros. C'est la premi\u00e8re fois depuis 2018 que la r\u00e9gion EMEA enregistre deux trimestres cons\u00e9cutifs de baisse.<\/p>\n\n\n\n<p>Les services d'infog\u00e9rance classiques ont tir\u00e9 les r\u00e9sultats du march\u00e9 global vers le bas. Le volume des contrats a baiss\u00e9 de 21 % pour atteindre 2,3 milliards d'euros. Au sein du segment des services g\u00e9r\u00e9s, l'externalisation informatique (ITO) a diminu\u00e9 de 19 pour cent pour atteindre 1,9 milliard d'euros, tandis que l'externalisation des processus d'affaires (BPO) a chut\u00e9 de 31 pour cent pour atteindre 346,4 millions d'euros.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara.jpg\" alt=\"\" class=\"wp-image-69344\" srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara.jpg 800w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-150x150.jpg 150w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-768x768.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-100x100.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-480x480.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-640x640.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-720x720.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-24x24.jpg 24w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-48x48.jpg 48w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-96x96.jpg 96w, https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/Florschuetz-Barbara-300x300.jpg 300w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>Parall\u00e8lement, la r\u00e9gion EMEA a enregistr\u00e9 une demande accrue de services cloud comme base pour le travail distribu\u00e9 et l'am\u00e9lioration de la s\u00e9curit\u00e9 des donn\u00e9es. Au deuxi\u00e8me trimestre, le volume total des contrats \"as-a-service\" a augment\u00e9 de 13% pour atteindre 1,7 milliard d'euros. L'Infrastructure as a Service (IaaS) a augment\u00e9 de 23 pour cent pour atteindre 1,2 milliard d'euros, tandis que le Software as a Service a recul\u00e9 de 8 pour cent pour atteindre 419 millions d'euros.<\/p>\n\n\n\n<p>L'EMEA a bien commenc\u00e9 l'ann\u00e9e 2020, avant que la r\u00e9gion ne soit frapp\u00e9e par la pand\u00e9mie en mars. Le dynamisme pr\u00e9coce de la r\u00e9gion se refl\u00e8te dans son bilan semestriel, qui s'est maintenu \u00e0 peu pr\u00e8s au m\u00eame niveau que les deux ann\u00e9es pr\u00e9c\u00e9dentes, malgr\u00e9 la baisse rapide de la demande due \u00e0 la pand\u00e9mie. <\/p>\n\n\n\n<p>Le volume des contrats de l'ensemble du march\u00e9 a atteint 8,3 milliards d'euros au premier semestre, soit 2 % de moins que les chiffres records du premier semestre 2019. Au premier semestre 2020, les services as-a-service ont augment\u00e9 de 9 % pour atteindre 3,5 milliards d'euros, tandis que les services g\u00e9r\u00e9s ont recul\u00e9 de 9 % par rapport \u00e0 la m\u00eame p\u00e9riode de l'ann\u00e9e pr\u00e9c\u00e9dente pour atteindre 4,8 milliards d'euros.<\/p>\n\n\n\n<p><em>\"Covid-19 a fait en sorte que toutes les entreprises ont compl\u00e8tement restructur\u00e9 leur fa\u00e7on de travailler. Cela a fait grimper la demande de services de cloud public et d'infrastructure en tant que service\".<\/em>Les entreprises qui ont des besoins en mati\u00e8re d'information et de communication sont de plus en plus nombreuses\", d\u00e9clare Barbara Florsch\u00fctz, directrice g\u00e9n\u00e9rale de l'Information Services Group (ISG) Germany.<\/p>\n\n\n\n<p><em>\"Le cloud permet trois choses : devenir r\u00e9silient pour ce qui vient ensuite ; devenir plus agile pour \u00e9largir ou restreindre la demande selon les besoins ; et se positionner en minimisant les risques \u00e9conomiques gr\u00e2ce \u00e0 des contrats flexibles\".<\/em><\/p>\n\n\n\n<p>Pour le march\u00e9 mondial du sourcing, ISG s'attend \u00e0 une l\u00e9g\u00e8re croissance continue au troisi\u00e8me et quatri\u00e8me trimestre 2020. Pour l'ensemble de l'ann\u00e9e, l'entreprise pr\u00e9voit une baisse de 7,5 % pour le march\u00e9 des services g\u00e9r\u00e9s.<\/p>","protected":false},"excerpt":{"rendered":"<p>En r\u00e9action \u00e0 Covid-19, les entreprises r\u00e9duisent leurs d\u00e9penses en services g\u00e9r\u00e9s. Cependant, il existe toujours une forte demande pour les services de cloud computing qui permettent le travail distribu\u00e9.<\/p>","protected":false},"author":38,"featured_media":69345,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[38075,6],"tags":[37753,37607,19703,177,1017],"coauthors":[19920],"class_list":["post-69343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mag-2009","category-wirtschaft","tag-corona","tag-covid","tag-isg","tag-outsourcing","tag-sourcing","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",400,180,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",600,270,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128.jpg",600,270,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2020\/09\/shutterstock_1658915128-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>Als Reaktion auf Covid-19 senken Unternehmen ihre Ausgaben f\u00fcr Managed Services. Es besteht aber weiter starke Nachfrage nach Cloud-Services, die verteiltes Arbeiten erm\u00f6glichen.<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/fr\/categorie\/mag-2009\/\" rel=\"category tag\">MAG 20-09<\/a>, <a href=\"https:\/\/e3mag.com\/fr\/categorie\/economie\/\" rel=\"category tag\">Wirtschaft<\/a>","author_info_v2":{"name":"Magazine E-3","url":"https:\/\/e3mag.com\/fr\/author\/e-3-magazin\/"},"comments_num_v2":"0 commentaire","_links":{"self":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/69343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/comments?post=69343"}],"version-history":[{"count":0,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/69343\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/media\/69345"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/media?parent=69343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/categories?post=69343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tags?post=69343"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/coauthors?post=69343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}