{"id":55306,"date":"2019-01-25T08:00:32","date_gmt":"2019-01-25T07:00:32","guid":{"rendered":"http:\/\/e3mag.com\/?p=55306"},"modified":"2022-05-01T10:33:10","modified_gmt":"2022-05-01T08:33:10","slug":"lopen-source-et-ki-au-service-de-lexperience-client","status":"publish","type":"post","link":"https:\/\/e3mag.com\/fr\/lopen-source-et-ki-au-service-de-lexperience-client\/","title":{"rendered":"L'open source et l'IA au service de l'exp\u00e9rience client"},"content":{"rendered":"<p>Avec la nouvelle solution de commerce Upscale Commerce, SAP souhaite cr\u00e9er une offre cibl\u00e9e pour les entreprises de taille moyenne. Avec un budget limit\u00e9 pour le logiciel et l'impl\u00e9mentation, il doit \u00eatre possible de mettre \u00e0 disposition de petites boutiques en ligne. La solution est d'abord mise \u00e0 la disposition de clients pilotes sur le march\u00e9 am\u00e9ricain.<\/p>\n<p><em>\"De nombreuses PME veulent d\u00e9ployer des petites marques, des magasins de promotion et des pop-up stores en quelques jours pour tester de nouveaux produits et march\u00e9s\"<\/em><\/p>\n<p>a d\u00e9clar\u00e9 Alex Atzberger, pr\u00e9sident de SAP Customer Experience, dans le cadre de la conf\u00e9rence SAP Customer Experience Live de cette ann\u00e9e \u00e0 Barcelone.<\/p>\n<p>Gr\u00e2ce \u00e0 l'intelligence artificielle, le syst\u00e8me apprend en permanence et indique les fonctions qui fonctionnent le mieux et les canaux qui peuvent \u00eatre utilis\u00e9s de mani\u00e8re plus rentable.<\/p>\n<p>La nouvelle solution de commerce compl\u00e8te le SAP Commerce Cloud, d\u00e9j\u00e0 utilis\u00e9 dans le monde entier. En outre, SAP propose un environnement bas\u00e9 sur le cloud pour le d\u00e9veloppement d'applications avec la Cloud Platform Extension Factory.<\/p>\n<p>La base est Kyma, une initiative open source de SAP. Gr\u00e2ce \u00e0 des outils open source agiles, les utilisateurs peuvent adapter ou \u00e9tendre les applications compatibles API \u00e0 leurs besoins commerciaux. La disponibilit\u00e9 est pr\u00e9vue pour 2019.<\/p>\n<p><em>\"Pour marquer des points aupr\u00e8s des clients, il faut mettre ses produits sur le march\u00e9 le plus rapidement possible. Avec nos solutions cloud, les clients peuvent mettre de nouveaux produits \u00e0 disposition dans l'heure\".<\/em><\/p>\n<p>explique Atzberger.<\/p>\n<p><em>\"SAP Cloud Extension Factory profite aux entreprises les plus touch\u00e9es par la transformation num\u00e9rique. Elles disposent des bons outils pour d\u00e9ployer rapidement des services innovants et des produits disruptifs. \"<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Avec Upscale Commerce, SAP lance une nouvelle offre SaaS pour les PME. Une autre nouveaut\u00e9 est la SAP Cloud Platform Extension Factory. Les clients peuvent d\u00e9velopper des applications dans cet environnement de d\u00e9veloppement et les mettre \u00e0 disposition via toutes les solutions cloud du portefeuille C\/4. <\/p>","protected":false},"author":38,"featured_media":55307,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[5,26129],"tags":[25728,236],"coauthors":[19920],"class_list":["post-55306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-management","category-mag-1811","tag-onlineshops","tag-sap","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",400,180,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",600,270,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464.jpg",600,270,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2018\/10\/shutterstock_498452464-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>SAP bringt mit Upscale Commerce ein neues SaaS-Angebot f\u00fcr den Mittelstand auf den Markt. Neu ist auch die SAP Cloud Platform Extension Factory. Kunden k\u00f6nnen in dieser Entwicklungsumgebung Anwendungen entwickeln und \u00fcber s\u00e4mtliche Cloud-L\u00f6sungen im C\/4-Portfolio zur Verf\u00fcgung stellen. <\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/fr\/categorie\/gestion-de-linformatique\/\" rel=\"category tag\">IT-Management<\/a>, <a href=\"https:\/\/e3mag.com\/fr\/categorie\/mag-1811\/\" rel=\"category tag\">MAG 18-11<\/a>","author_info_v2":{"name":"Magazine E-3","url":"https:\/\/e3mag.com\/fr\/author\/e-3-magazin\/"},"comments_num_v2":"0 commentaire","_links":{"self":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/55306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/comments?post=55306"}],"version-history":[{"count":0,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/55306\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/media\/55307"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/media?parent=55306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/categories?post=55306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tags?post=55306"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/coauthors?post=55306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}