{"id":26173,"date":"2016-07-01T16:24:59","date_gmt":"2016-07-01T14:24:59","guid":{"rendered":"http:\/\/e3mag.com\/?p=26173"},"modified":"2024-01-19T14:53:20","modified_gmt":"2024-01-19T13:53:20","slug":"zero-perte","status":"publish","type":"post","link":"https:\/\/e3mag.com\/fr\/zero-perte\/","title":{"rendered":"Z\u00e9ro d\u00e9faut"},"content":{"rendered":"<p>\"Nous avons discut\u00e9 de la mani\u00e8re d'\u00e9viter les pannes ICT critiques pour l'activit\u00e9 et la vie des entreprises en adoptant une strat\u00e9gie \"z\u00e9ro d\u00e9faut\" dans tous les secteurs\".<\/p>\n<p>a d\u00e9clar\u00e9 Ferri Abolhassan, directeur g\u00e9n\u00e9ral de T-Systems.<\/p>\n<p>\"Aujourd'hui, l'existence de presque toutes les entreprises d\u00e9pend de la fiabilit\u00e9 des technologies de l'information et de la communication. Et ce n'est qu'avec un niveau de qualit\u00e9 maximal que des innovations telles que la voiture autonome ou les interventions m\u00e9dicales par des robots peuvent \u00eatre lanc\u00e9es.<\/p>\n<p>Mais une collaboration fructueuse sur ces solutions ne peut fonctionner que s'il y a une norme de qualit\u00e9 commune et que chacun ne fait pas sa propre cuisine\".<\/p>\n<p>C'est pourquoi T-Systems souhaite cr\u00e9er cette ann\u00e9e encore une association qui d\u00e9finisse et contr\u00f4le une norme industrielle mondiale pour la qualit\u00e9. Abolhassan et son \u00e9quipe ont d\u00e9j\u00e0 gagn\u00e9 les premiers grands partenaires du secteur des TIC.<\/p>\n<p>La nouvelle association doit s'engager \u00e0 respecter le principe du \"z\u00e9ro d\u00e9faut\" et \u00e0 d\u00e9velopper des r\u00e8gles communes pour la gestion de la qualit\u00e9 :<\/p>\n<ul>\n<li>Selon quelles directives les produits \u00e0 s\u00e9curit\u00e9 int\u00e9gr\u00e9e sont-ils d\u00e9velopp\u00e9s ?<\/li>\n<li>Quel doit \u00eatre le niveau de maturit\u00e9 des nouveaux composants dans les syst\u00e8mes critiques ?<\/li>\n<li>Et sur quels temps de r\u00e9action en cas de panne les membres s'engagent-ils ?<\/li>\n<\/ul>\n<p>Le principe du z\u00e9ro d\u00e9faut de T-Systems sert de mod\u00e8le. En 2011, Abolhassan a lanc\u00e9 le programme de qualit\u00e9 Zero Outage. Il n'existe certes pas d'informatique sans incidents, mais le programme r\u00e9duit le risque de panne \u00e0 un minimum (99,999 % de disponibilit\u00e9) gr\u00e2ce \u00e0 des normes claires pour les processus, les plateformes techniques et le personnel.<\/p>\n<p>Et si un incident devait tout de m\u00eame se produire, un service de gestion \u00e0 la demande 24h\/24 et 7j\/7 assure une restauration rapide des syst\u00e8mes. Abolhassan :<\/p>\n<p>\"Zero Outage\" nous a non seulement valu le label de qualit\u00e9 du T\u00dcV Rheinland, mais aussi la plus grande satisfaction client de l'histoire de notre entreprise.<\/p>\n<p>Si nous standardisons cette approche de la qualit\u00e9, les clients du monde entier profiteront \u00e0 l'avenir de Zero Outage. Et nous cr\u00e9ons les conditions d'une num\u00e9risation s\u00fbre de l'industrie\".<\/p>\n<p><a href=\"https:\/\/e3mag.com\/fr\/partenaires\/t-systems-international-gmbh\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" title=\"Z\u00e9ro panne\" class=\"aligncenter wp-image-24073 size-full\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner.jpg\" alt=\"https:\/\/e3mag.com\/partners\/t-systems-international-gmbh\/\" width=\"1000\" height=\"112\" srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner.jpg 1000w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner-768x86.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner-100x11.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner-480x54.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner-640x72.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner-720x81.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/06\/T-Systems-CI-BAnner-960x108.jpg 960w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Mi-juin, T-Systems avait invit\u00e9 \u00e0 Berlin la premi\u00e8re conf\u00e9rence \"Zero-Outage\". Environ 150 clients, partenaires et journalistes ont r\u00e9pondu \u00e0 l'appel - parmi eux des repr\u00e9sentants de SAP, IBM et HP.<\/p>","protected":false},"author":38,"featured_media":26174,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[161,2,1609],"tags":[257],"coauthors":[19920],"class_list":["post-26173","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-szene","category-sap-nachrichten","category-mag1607","tag-t-systems","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",400,191,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-768x367.jpg",768,367,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-100x48.jpg",100,48,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-480x229.jpg",480,229,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-640x306.jpg",640,306,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-720x344.jpg",720,344,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-960x459.jpg",960,459,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",18,9,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",1000,478,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",600,287,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301.jpg",600,287,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/07\/shutterstock_637209301-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>Mitte Juni hatte T-Systems zur ersten Zero-Outage-Konferenz nach Berlin eingeladen. Rund 150 Kunden, Partner und Journalisten folgten dem Aufruf \u2013 darunter auch Vertreter von SAP, IBM und HP.<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/fr\/categorie\/scene\/\" rel=\"category tag\">Szene<\/a>, <a href=\"https:\/\/e3mag.com\/fr\/categorie\/sap-nouvelles\/\" rel=\"category tag\">Community Nachrichten<\/a>, <a href=\"https:\/\/e3mag.com\/fr\/categorie\/mag1607\/\" rel=\"category tag\">MAG 16-07<\/a>","author_info_v2":{"name":"Magazine E-3","url":"https:\/\/e3mag.com\/fr\/author\/e-3-magazin\/"},"comments_num_v2":"0 commentaire","_links":{"self":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/26173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/comments?post=26173"}],"version-history":[{"count":1,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/26173\/revisions"}],"predecessor-version":[{"id":138253,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/posts\/26173\/revisions\/138253"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/media\/26174"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/media?parent=26173"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/categories?post=26173"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/tags?post=26173"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/fr\/wp-json\/wp\/v2\/coauthors?post=26173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}