Avec le passage \u00e0 Hana et S\/4 et les nouvelles architectures informatiques dans les diff\u00e9rents mod\u00e8les de cloud, le concept de CCC doit \u00e9galement se transformer. Le nouveau nom : Customer Center of Expertise, CCoE. Mais l'orientation du CCoE fait encore l'objet de discussions au sein de la communaut\u00e9 SAP. L'id\u00e9e partenariale de donner et de recevoir - c'est-\u00e0-dire une situation classique de gagnant-gagnant - ne s'est pas encore manifest\u00e9e \u00e0 l'\u00e8re S\/4. Un mod\u00e8le de cloud coh\u00e9rent pour un CCoE fait \u00e9galement d\u00e9faut. <\/p>\n\n\n\n
Mais la volont\u00e9 de poursuivre cette id\u00e9e de support de premier niveau et de l'adapter \u00e0 la transformation num\u00e9rique est pr\u00e9sente chez SAP, DSAG, les partenaires et bien s\u00fbr les clients existants. Il reste \u00e0 trouver le bon emplacement : Quels avantages les clients existants de SAP doivent-ils recevoir pour la mise en place d'un CCoE sur site ou bas\u00e9 sur le cloud ? Beaucoup de questions et d'id\u00e9es : Vous trouverez quelques r\u00e9ponses et perspectives dans l'enregistrement d'une conf\u00e9rence de cinquante minutes. Livestreams<\/a> sur le Cha\u00eene YouTube E-3<\/a>Un CCC r\u00e9nov\u00e9 devra expliquer et personnaliser les processus commerciaux au sein de S\/4. <\/p>\n\n\n\n Le CCoE jouera un r\u00f4le actif dans la transformation num\u00e9rique et contribuera ainsi plus que jamais au succ\u00e8s de SAP aupr\u00e8s des clients existants. Toutefois, SAP, les partenaires et les clients existants doivent \u00eatre conscients de ce nouveau r\u00f4le. Dans les mois \u00e0 venir, il sera n\u00e9cessaire de discuter davantage de ce sujet. La relance du forum CCC, qui a connu un grand succ\u00e8s, semble \u00eatre une n\u00e9cessit\u00e9. <\/p>\n\n\n\n Je suis \u00e0 votre enti\u00e8re disposition pour toute id\u00e9e, souhait ou proposition visant \u00e0 r\u00e9aliser cette manifestation pr\u00e9sentielle - n'h\u00e9sitez pas \u00e0 me contacter, mon adresse e-mail : pmf@b4bmedia.net<\/a><\/p>","protected":false},"excerpt":{"rendered":" \u00c0 l'\u00e9poque de SAP R\/3, le Customer Competence Center, CCC, a connu un grand succ\u00e8s. Les clients SAP existants certifi\u00e9s pouvaient \u00e9conomiser une partie des frais de maintenance annuels et ainsi subventionner l'exploitation du CCC de mani\u00e8re crois\u00e9e. <\/p>","protected":false},"author":2,"featured_media":112731,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[27840],"tags":[39941,39847,39128,39513,450,236],"coauthors":[27825],"class_list":["post-115723","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chefredakteur-blog","tag-ccc","tag-ccoe","tag-chefredakteur","tag-chefredakteur-blog","tag-r3","tag-sap","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-150x150.jpeg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",400,180,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-768x346.jpeg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-100x45.jpeg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-480x216.jpeg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-640x288.jpeg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-720x324.jpeg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-960x432.jpeg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",600,270,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin.jpeg",600,270,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-24x24.jpeg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-48x48.jpeg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-96x96.jpeg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-150x150.jpeg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/03\/ChefredakteurFin-300x300.jpeg",300,300,true]},"post_excerpt_stackable_v2":" Im SAP-R\/3-Zeitalter war das Customer Competence Center, CCC, ein gro\u00dfer Erfolg. Zertifizierte SAP-Bestandskunden konnten sich Teile der j\u00e4hrlichen Pflegegeb\u00fchr einsparen und damit den CCC-Betrieb quersubventionieren. <\/p>\n","category_list_v2":"Chefredakteur-Blog<\/a>","author_info_v2":{"name":"Peter M. 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