{"id":142351,"date":"2024-05-08T13:59:19","date_gmt":"2024-05-08T11:59:19","guid":{"rendered":"http:\/\/e3mag.com\/?p=142351"},"modified":"2024-05-08T13:59:19","modified_gmt":"2024-05-08T11:59:19","slug":"cognigy-e-infinit-cx-anuncian-su-asociacion","status":"publish","type":"post","link":"https:\/\/e3mag.com\/es\/cognigy-e-infinit-cx-anuncian-su-asociacion\/","title":{"rendered":"Cognigy e Infinit.CX anuncian su colaboraci\u00f3n"},"content":{"rendered":"

Cognigy, proveedor de IA conversacional y automatizaci\u00f3n, e Infinit.CX, integrador de sistemas y consultor en el \u00e1mbito de la atenci\u00f3n al cliente y la experiencia del cliente, han establecido una alianza. Esta asociaci\u00f3n tiene como objetivo impulsar a\u00fan m\u00e1s la transformaci\u00f3n digital de CX (Customer Experience) y ayudar a las organizaciones de la regi\u00f3n DACH a ofrecer las mejores interacciones de servicio al cliente. <\/p>\n\n\n\n

La colaboraci\u00f3n permitir\u00e1 a las empresas crear experiencias de cliente personalizadas y eficaces utilizando la plataforma de IA conversacional de Cognigy y la experiencia en implementaci\u00f3n de Infinit.CX. Philipp Heltewig, CEO de Cognigy, coment\u00f3 sobre la asociaci\u00f3n: \"La asociaci\u00f3n con el grupo Infinit.CX es un hito importante para Cognigy. Juntos ayudaremos a las empresas a revolucionar sus interacciones con los clientes e impulsar su transformaci\u00f3n digital. La combinaci\u00f3n de nuestra tecnolog\u00eda con la experiencia de Infinit.CX permitir\u00e1 a las empresas ofrecer un servicio de atenci\u00f3n al cliente de clase mundial al m\u00e1s alto nivel.\"<\/p>\n\n\n\n

Stefan Gr\u00fcnzner, CEO del grupo Infinit.CX, tambi\u00e9n coment\u00f3 sobre la asociaci\u00f3n: \"Estamos encantados de trabajar con Cognigy. Al integrar nuestra experiencia en experiencia del cliente con la plataforma de IA conversacional de Cognigy, las empresas podr\u00e1n llevar la experiencia del cliente a un nuevo nivel. Esta asociaci\u00f3n subraya nuestro compromiso de ofrecer siempre a nuestros exigentes clientes soluciones innovadoras para reforzar su competitividad.\"<\/p>\n\n\n\n

\"\"
De izquierda a derecha: Stefan Gr\u00fcnzner, CEO de Infinit.CX; Philipp Heltewig, CEO de Cognigy; y Sascha Poggemann, COO de Cognigy.<\/em><\/figcaption><\/figure>\n\n\n\n
\n

cognigy.com<\/a><\/p>\n\n\n\n

infinit.cx<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

La colaboraci\u00f3n permite a las empresas crear experiencias de cliente personalizadas y eficaces.<\/p>","protected":false},"author":2368,"featured_media":135877,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[2,43945],"tags":[],"coauthors":[39720],"class_list":["post-142351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-nachrichten","category-mag-24-05","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-400x180.jpg",400,180,true],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-18x8.jpg",18,8,true],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-600x270.jpg",600,270,true],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-600x450.jpg",600,450,true],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"

Die Zusammenarbeit erm\u00f6glicht Unternehmen personalisierte und effektive Kundenerlebnisse.<\/p>\n","category_list_v2":"Community Nachrichten<\/a>, MAG 24-05<\/a>","author_info_v2":{"name":"E3 Magazine","url":"https:\/\/e3mag.com\/es\/author\/e3_magazin\/"},"comments_num_v2":"0 comentarios","_links":{"self":[{"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/posts\/142351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/users\/2368"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/comments?post=142351"}],"version-history":[{"count":2,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/posts\/142351\/revisions"}],"predecessor-version":[{"id":142355,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/posts\/142351\/revisions\/142355"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/media\/135877"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/media?parent=142351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/categories?post=142351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/tags?post=142351"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/es\/wp-json\/wp\/v2\/coauthors?post=142351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}