{"id":64419,"date":"2020-02-27T10:12:00","date_gmt":"2020-02-27T09:12:00","guid":{"rendered":"http:\/\/e3mag.com\/?p=64419"},"modified":"2025-02-12T14:29:22","modified_gmt":"2025-02-12T13:29:22","slug":"fate-opportunity-tail","status":"publish","type":"post","link":"https:\/\/e3mag.com\/en\/schicksal-chance-retail\/","title":{"rendered":"Fate As A Chance For Retail"},"content":{"rendered":"<p>Over the past decades, the internet has drastically changed traditional retail models. The most well-known examples might be bookstores and airlines. Entire professions have been turned inside out, and the number of brick-and-mortar stores has been reduced greatly.<\/p>\n\n\n\n<p>Retail has largely moved to the internet. Being able to directly sell to customers has become a differentiating factor. Twenty years ago, Dell began selling directly to customers\u2014and while many companies tried to emulate its business model, Dell started building up indirect sales capabilities.<\/p><div id=\"great-3229321928\" class=\"great-fullsize-content-en great-entity-placement\" style=\"margin-bottom: 20px;\"><a data-no-instant=\"1\" href=\"https:\/\/www.youtube.com\/watch?v=6ZGXMPyM-nU\" rel=\"noopener\" class=\"a2t-link\" target=\"_blank\" aria-label=\"banner_26-04_29_1200x150\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1.jpg\" alt=\"\"  srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1.jpg 1200w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-400x50.jpg 400w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-768x96.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-100x13.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-480x60.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-640x80.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-720x90.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-960x120.jpg 960w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-1168x146.jpg 1168w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-18x2.jpg 18w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-600x75.jpg 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" width=\"1200\" height=\"150\"  style=\" max-width: 100%; height: auto;\" \/><\/a><\/div>\n\n\n\n<p>The internet also offers new kinds of omnichannel retail possibilities. Manufacturers and retailers move their products to major platforms like Amazon, eBay, Alibaba, Wish and more. They hope for more customers and global market reach. Necessary investments remain low since the companies do not have to build up complex IT architectures or infrastructures.<\/p>\n\n\n\n<p>However, Amazon, Zalando and the others need an open and stable infrastructure to stay highly scalable and to be able to integrate other systems. To remain flexible, cloud is the technology of choice for platform providers to be able to e.g. withstand spikes on strong days like Black Friday.<\/p>\n\n\n\n<p>Platform providers aggregate a lot of data from sellers and buyers alike. Trading the data is a new business model of its own. If they adhere to local and international security, data protection and certification regulations, then the manufacturers and retailers also profit from this business model.<\/p>\n\n\n\n<p>Retailers do not necessarily need platform providers to be successful on the internet, though. They can build up their own online shops with some additional effort and transform their niche product into a prime revenue generator.<\/p>\n\n\n\n<p>Such projects face some challenges, however. Of course, an online shopping platform needs to comply with modern customer requirements like mobility, transparency, modern ways of communication like chats, comments, reviews, and so on. SAP\u2019s cloud solution for integrated e-commerce, sales, CRM, analytics, service and more and new applications like Qualtrics for experience management are key here.<\/p>\n\n\n\n<p>The system behind the platform needs to run smoothly and needs to be extremely flexible, highly scalable and stable. Seamless integration of master data management in SAP Cloud Platform through standardized interfaces and data exchange protocols is indispensable.<\/p>\n\n\n\n<p>Customers expect more information about products. This information is rarely found in structured data. Still, companies need to make sure that they provide the necessary information in intelligent search queries.<\/p>\n\n\n\n<p>Furthermore, customers not only want a modern retail platform, but high availability. Not getting the product they want when they want it is almost as unforgivable as a slow and faulty website. Which is why platform providers have to work with suppliers that can actually deliver.<\/p>","protected":false},"excerpt":{"rendered":"<p>The internet opens up new business opportunities for retail like B2B2C. However, companies need to be aware of possible chances as well as risks.<\/p>","protected":false},"author":2000,"featured_media":2445,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[19,7,37274],"tags":[937,124,229,7502,816],"coauthors":[37291],"class_list":["post-64419","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-b2b2c-kolumne","category-meinung","category-mag-2002","tag-analytics","tag-crm","tag-e-commerce","tag-sales","tag-service","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",400,173,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-768x332.jpg",768,332,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-100x43.jpg",100,43,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-480x207.jpg",480,207,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-640x276.jpg",640,276,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-720x311.jpg",720,311,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-960x415.jpg",960,415,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",1000,432,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",600,259,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C.jpg",600,259,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2016\/11\/B2B2C-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>Mit dem Internet tun sich auch f\u00fcr den Einzelhandel neue Vertriebsmodelle wie B2B2C auf. Dabei gilt es allerdings, sowohl f\u00fcr das eine wie das andere \u201eB\u201c Chancen und Gefahren abzuw\u00e4gen.<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/en\/category\/meinung\/b2b2c-kolumne\/\" rel=\"category tag\">B2B2C-Kolumne<\/a>, <a href=\"https:\/\/e3mag.com\/en\/category\/meinung\/\" rel=\"category tag\">Die Meinung der SAP-Community<\/a>, <a href=\"https:\/\/e3mag.com\/en\/category\/mag-2002\/\" rel=\"category tag\">MAG 20-02<\/a>","author_info_v2":{"name":"Philipp Rohe, Retailsolutions","url":"https:\/\/e3mag.com\/en\/author\/philipp-rohe\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/64419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/users\/2000"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/comments?post=64419"}],"version-history":[{"count":1,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/64419\/revisions"}],"predecessor-version":[{"id":149059,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/64419\/revisions\/149059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/media\/2445"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/media?parent=64419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/categories?post=64419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/tags?post=64419"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/coauthors?post=64419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}