{"id":63683,"date":"2019-11-28T10:00:34","date_gmt":"2019-11-28T09:00:34","guid":{"rendered":"http:\/\/e3mag.com\/?p=63683"},"modified":"2025-09-29T11:06:12","modified_gmt":"2025-09-29T09:06:12","slug":"sap-digitalization-friends-foes","status":"publish","type":"post","link":"https:\/\/e3mag.com\/en\/sap-ziemlich-freunde\/","title":{"rendered":"SAP and Digitalization\u2014Friends or Foes?"},"content":{"rendered":"<p>In brief, digital transformation or digitalization means the implementation of new processes or the optimization of existing processes with modern applications and new technologies. The goal is to become part of the new digital economy and stay competitive in a fast-paced market environment.<\/p>\n<h3>Digitalization drivers<\/h3>\n<p>At the Annual Conference of the German-speaking SAP user group DSAG, chairman Marco Lenck and his colleagues presented the results of a survey among members regarding digitalization efforts. The survey revealed that boosting the efficiency of existing operational processes and developing new business models are among the biggest drivers of digitalization projects.<\/p><div id=\"great-2940092260\" class=\"great-fullsize-content-en great-entity-placement\" style=\"margin-bottom: 20px;\"><a data-no-instant=\"1\" href=\"https:\/\/www.youtube.com\/watch?v=6ZGXMPyM-nU\" rel=\"noopener\" class=\"a2t-link\" target=\"_blank\" aria-label=\"banner_26-04_29_1200x150\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3.jpg\" alt=\"\"  srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3.jpg 1200w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-400x50.jpg 400w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-768x96.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-100x13.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-480x60.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-640x80.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-720x90.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-960x120.jpg 960w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-1168x146.jpg 1168w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-18x2.jpg 18w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-3-600x75.jpg 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" width=\"1200\" height=\"150\"  style=\" max-width: 100%; height: auto;\" \/><\/a><\/div>\n<p>Interestingly, factors like market dynamics, closer collaboration with ecosystems and optimization of customer service and transparency were not as important in digitalization projects.<\/p>\n<p>The survey also revealed the role of SAP in customers\u2019 digital transformation efforts. Marco Lenck said, \u201cAs companies are increasingly turning to hybrid environments as part of digitalization, SAP needs to make its design, development, and operation, including its licensing models, as simple, flexible, and appealing as possible. Otherwise, projects will stall again.\u201d<\/p>\n<h3>Co-CEOs Morgan and Klein<\/h3>\n<p>Even though a lot of customers have been with the ERP company for decades, SAP always manages to surprise them again. The most recent example: Bill McDermott\u2019s abrupt departure. Jennifer Morgan and Christian Klein took over the reins. Up until her promotion, Jennifer Morgan had been President of the SAP Cloud Business Group, which includes all of SAP\u2019s billion-dollar cloud acquisitions.<\/p>\n<p>Concerning SAP\u2019s own digitalization efforts, Morgan has reportedly been supporting the expansion of SAP\u2019s business model\u2014to not only rely on licensing, maintenance and consulting revenue, but also push its own cloud services.<\/p>\n<h3>CDO and\/or COO<\/h3>\n<p>Not many companies have a Chief Digital Officer (CDO). SAP at least had a Chief Operating Officer (COO), and now that Klein is co-CEO, I can only assume that SAP\u2019s digital transformation will remain one of his top priorities.<\/p>\n<p>Hopes are high in the SAP community that the new co-CEOs will focus more on customers\u2019 digitalization needs again. If that will be the case remains to be seen, but SAP\u2019s management has at least made promises in that regard during SAP Capital Markets Day 2019, held in November 12 in New York City.<\/p>","protected":false},"excerpt":{"rendered":"<p>SAP is facing increasing criticism for its own slow digital transformation efforts and its lack of support for customers\u2019 digitalization projects. <\/p>","protected":false},"author":25,"featured_media":62243,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[7,36188,36983],"tags":[4135,600,273,258],"coauthors":[21819],"class_list":["post-63683","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meinung","category-digitale-transformation","category-mag-1911","tag-cdo","tag-digitale-transformation","tag-dsag","tag-ibm","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",400,180,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",600,270,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation.jpg",600,270,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2019\/08\/Digital-Transformation-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>SAP bekommt immer mehr Gegenwind sowohl von Kritikern, die die langsame digitale Transformation von SAP bem\u00e4ngeln, als auch von Kunden, die sich nicht genug in ihren Anstrengungen zur digitalen Transformation unterst\u00fctzt sehen. <\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/en\/category\/meinung\/\" rel=\"category tag\">Die Meinung der SAP-Community<\/a>, <a href=\"https:\/\/e3mag.com\/en\/category\/meinung\/digitale-transformation\/\" rel=\"category tag\">Digitale Transformation<\/a>, <a href=\"https:\/\/e3mag.com\/en\/category\/mag-1911\/\" rel=\"category tag\">MAG 19-11<\/a>","author_info_v2":{"name":"Michael Kramer","url":"https:\/\/e3mag.com\/en\/author\/michael-kramer\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/63683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/comments?post=63683"}],"version-history":[{"count":2,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/63683\/revisions"}],"predecessor-version":[{"id":155818,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/63683\/revisions\/155818"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/media\/62243"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/media?parent=63683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/categories?post=63683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/tags?post=63683"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/coauthors?post=63683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}