{"id":164951,"date":"2026-07-09T12:00:00","date_gmt":"2026-07-09T10:00:00","guid":{"rendered":"https:\/\/e3mag.com\/?p=164951"},"modified":"2026-07-03T14:09:01","modified_gmt":"2026-07-03T12:09:01","slug":"the-cost-of-ki-for-an-existing-sap-customer","status":"publish","type":"post","link":"https:\/\/e3mag.com\/en\/die-kosten-von-ki-fuer-einen-sap-bestandskunden\/","title":{"rendered":"The Cost of AI for an Existing SAP Customer"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Discontinued On-Prem Licenses and Engine Fees<\/h2>\n\n\n\n<p>When SAP CEO Christian Klein loudly proclaims that the traditional subscription model is foolish in the age of artificial intelligence, alarm bells should immediately go off for every existing SAP customer. Klein\u2019s argument is based on the assumption that user-based billing will become obsolete in the age of the Autonomous Enterprise, as highly advanced AI agents will largely automate the manual work performed by humans in the ERP system and drastically reduce companies\u201e staffing needs. If, in the future, only a handful of AI operators control the system instead of a hundred clerks, the traditional licensing model based on Full Use Equivalents (FUE) will collapse for the Walldorf-based software manufacturer. To avert this looming cannibalization of its own revenue, SAP is pushing for a radical commercial paradigm shift toward \u201cpay per AI usage\u201d and results-oriented billing models.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pay-Per-AI-Usage and Total Cost of Ownership (TCO)<\/h2>\n\n\n\n<p>What at first glance sounds like fair, value-based pricing turns out, upon closer analysis, to be a cleverly designed tool for maximizing revenue from data streams and processes\u2014one that drives the total cost of ownership (TCO) for customers is intended to be driven to astronomical heights.<\/p>\n\n\n\n<p>Within this new sales framework, two fundamental billing philosophies stand in contrast to one another: the traditional subscription model and the usage-based consumption model.<\/p>\n\n\n\n<p>With a traditional subscription, existing SAP customers pay a fixed monthly or annual fee\u2014which can be calculated in advance\u2014for defined service packages. The advantage for cloud users lies in the absolute predictability of planning; the major disadvantage is the risk of \u201eshelfware\u201c\u2014that is, paying for unused capacity.<\/p>\n\n\n\n<p>In contrast, the consumption model\u2014as implemented on the SAP Business Technology Platform (BTP) via the Cloud Platform Enterprise Agreement (CPEA) or the newer BTP Enterprise Agreement (BTPEA)\u2014promises maximum agility and on-demand scaling, in which existing SAP customers have access to a prepaid-style credit account.<\/p>\n\n\n\n<p>However, for established SAP customers, consumption is by no means inherently better than a subscription. While a subscription guarantees predictable IT budgets, the consumption-based model places constant pressure on business units to deliver a return on investment. Since virtually no company can accurately estimate in advance how many transactions an AI algorithm will actually need to answer a question, budgeting under a pure consumption strategy quickly becomes an unpredictable financial gamble during day-to-day operations.<\/p>\n\n\n\n<p>Given the heavy AI investments by SAP, OpenAI, Oracle, Anthropic, and others, as well as the currently very low fees and token prices, this is a valid question: I exceeded my limit on Anthropic\u2019s Claude and had to buy more expensive tokens. I asked Claude about this, and the AI replied that, based on a full-cost calculation, it was still a good deal for me, since my $200 Claude subscription is roughly equivalent to $75,000 in value. The difference is currently subsidized, and all AI providers are operating at a loss!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"670\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-1200x670.png\" alt=\"\" class=\"wp-image-164959\" srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-1200x670.png 1200w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-400x223.png 400w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-768x429.png 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-100x56.png 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-480x268.png 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-640x357.png 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-720x402.png 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-960x536.png 960w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-1168x652.png 1168w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-1440x804.png 1440w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-scaled.png 1920w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-1536x857.png 1536w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-18x10.png 18w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/07\/e3nl26kw28_grafik-1-600x335.png 600w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Subscription vs. Consumption<\/h2>\n\n\n\n<p>The cost pitfalls of this consumption model are numerous and threaten the financial stability of the IT infrastructure of unprepared SAP users. First, there is the tricky expiration policy for cloud credits purchased in advance. Existing customers must commit to annual minimum purchase volumes under contracts such as the BTPEA.<\/p>\n\n\n\n<p>The insidious detail: Unused cloud credits expire without compensation at the end of each contract year, which creates enormous commercial pressure to frantically consume services so as not to waste money. Second, at the other end of the consumption spectrum, there\u2019s the dreaded \u201ecloud bill shock.\u201c.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Cloud Bill Shock<\/h2>\n\n\n\n<p>As soon as the prepaid allocation of cloud credits is exhausted, SAP strikes without mercy and charges for any further overage at the extremely expensive list price, with no discounts. The seemingly flexible Pay-As-You-Go (PAYG) model turns out to be a commercial sham, since the service fees involved are not eligible for discounts from the outset and thus represent by far the most expensive of all operating models when used on a scalable basis in day-to-day production.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">LLM Token and SAP BTP GenAI Hub<\/h2>\n\n\n\n<p>A third, often completely underestimated cost driver is the sheer token consumption of large language models within BTP\u2019s Generative AI Hub. Unlike deterministic software, large language models operate probabilistically. When complex, iterative prompts are initiated or AI agents are called upon to search through massive context windows as part of RAG (Retrieval-Augmented Generation) architectures, API costs skyrocket in no time.<\/p>\n\n\n\n<p>Due to the \u201eLost in the Middle\u201c phenomenon\u2014where language models simply overlook and ignore information in the middle section of long texts\u2014users often have to run search queries that have been refined multiple times, which drives up the token count unnoticed in the background. Every single query made to a copilot like Joule or a BTP agent costs real money. If, in the end, a human expert must still painstakingly review and approve every AI booking in accordance with the \u201ehuman-in-the-loop\u201c principle, the economic viability of this statistical black-box approach\u2014under the constant pressure of skyrocketing token fees\u2014is more urgently in question than ever.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">SAP API Policy and Digital Access<\/h2>\n\n\n\n<p>SAP has erected a digital customs barrier through its new, restrictive API policy. Under the guise of security concerns, the Walldorf-based SAP Group is rigorously restricting direct data access by external third-party AI agents to business-critical SAP systems. Anyone who wants to extract valuable ERP data to analyze it using the hyperscalers\u2019 AI tools will be blocked and forced into the proprietary, expensive ecosystem of BTP and the SAP Business Data Cloud (BDC).<\/p>\n\n\n\n<p>This isolation deeply undermines the time-tested principle of \u201edigital access.\u201c Under this model, it is no longer the human user who is licensed, but rather the sheer number of documents created in non-SAP sources and imported into the SAP core system\u2014which can lead to devastating additional charges if planning is incomplete. Since the list prices for this volume of documents are absurdly high, SAP is attempting to lure customers into the new model with limited-time discount programs such as the Digital Access Adoption Program (DAAP), in order to then contractually bind them to the document-counting model on a permanent basis.<\/p>\n\n\n\n<p>Ultimately, the expensive but mandatory Hana database licenses on the BTP make simple, innovative low-code application development for small and medium-sized businesses uneconomical from the outset.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">SAP Autonomous Enterprise<\/h2>\n\n\n\n<p>If an existing SAP customer wonders what the much-touted Autonomous Enterprise actually costs, they\u2019ll encounter a convoluted web of opaque pricing and technical dependencies. There is no simple flat rate for autonomous intelligence. Instead, the cost structure is made up of numerous individual components: In addition to the base costs for cloud transformation (Rise with SAP), additional licenses for the BTP platform infrastructure must be purchased. While pre-built embedded AI scenarios and Joule notifications are technically included in certain cloud subscriptions in small quotas, as soon as these limits are exceeded, SAP requires the expensive purchase of so-called AI units.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">SAP Discovery Center<\/h2>\n\n\n\n<p>How these virtual currencies are converted into real euros depends on individually negotiated contracts, which nips any transparency in the bud. A concrete calculation example from the SAP Discovery Center illustrates the pricing structure: The automated generation of an ESG report using generative AI based on the SAP Sustainability Control Tower costs 12 AI units for a 100-page report, which, at a hypothetical unit price of 7 euros, results in monthly costs of 84 euros\u2014or 1,008 euros per year\u2014for this single feature alone.<\/p>\n\n\n\n<p>Furthermore, other hidden costs lurk on the fringes of this new architecture. The BDC\u2014aptly derided by critics in the DSAG user group as \u201eBusiness Data Complexity\u201c , forces companies to replicate their historical data in an expensive lakehouse architecture just to gain access to modern AI services\u2014which effectively amounts to a ruinous \u201cdata duplication tax.\u201d.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pitfall: SAP Contract Conversion<\/h2>\n\n\n\n<p>Even with a traditional S\/4 migration, there are significant cost risks: In addition to the drastically rising maintenance fees for older ECC systems, SAP charges a hefty two percent surcharge on existing maintenance fees for extended maintenance through 2030, which effectively amounts to a hidden price increase of about nine percent. Anyone who signs these contracts unprepared and converts the licenses via \u201eContract Conversion\u201c loses all legacy rights to their On-premise licenses, switch to a pure, permanent subscription model, and face price surcharges of 20 to 50 percent.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Governance with a Customer Center of Expertise (CCoE)<\/h2>\n\n\n\n<p>To protect themselves from an uncontrolled cost explosion in this highly complex commercial minefield, existing SAP customers must establish ironclad technical and organizational governance. As a fundamental control mechanism, the Customer Center of Expertise (CCoE) or IT Asset Management must be expanded into a strategic FinOps hub that monitors the consumption of cloud credits, AI units, and tokens\u2014not just as a one-time assessment at the time the contract is signed, but as an ongoing management task monitored throughout the entire contract period.<\/p>\n\n\n\n<p>Existing SAP customers should never start negotiations with SAP by requesting overly large Cloud Credit packages (BTPEA) in an effort to effectively prevent credits from expiring without replacement at the end of the year; instead, they should begin with smaller volumes. Furthermore, a thorough cleansing of master and transaction data, as well as the legally compliant decommissioning of legacy systems, is essential to minimize unnecessarily expensive data traffic and main memory requirements. Likewise, system authorizations must be consistently restructured according to the principle of least privilege, since SAP system assessment tools such as STAR sometimes incorrectly classify users based on assigned role permissions rather than actual usage, leading to massive, avoidable over-licensing. Finally, a meticulous analysis of all interfaces to non-SAP systems is absolutely essential prior to any audit in order to block unplanned digital access payments and to contractually stipulate cost-free data transfers such as the \u201eIndirect Static Read.\u201c.<\/p>\n\n\n\n<p>AI developers working on the SAP Basis should use grounding techniques\u2014such as optimized RAG chunk sizes, prompt caching, and data protection-compliant preprocessing on the SAP AI Core to systematically curb the token consumption of language models, so that artificial intelligence does not ultimately eat away at the company\u2019s economic viability.<\/p>","protected":false},"excerpt":{"rendered":"<p>Subscription or consumption? Buy, rent, or pay based on usage? Following the on-premise era, existing SAP customers are facing an almost insurmountable complexity of fees. The Business Data Complexity (SAP BDC) defined by the user association DSAG is just the tip of the iceberg.<\/p>","protected":false},"author":2,"featured_media":161236,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[27840],"tags":[7675,44106,44395,35728,44528,39,601,273,73,65,369,624,43740,44492,42128,517,236],"coauthors":[27825],"class_list":["post-164951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chefredakteur-blog","tag-api","tag-bdc","tag-btp","tag-christian-klein","tag-claude","tag-cloud","tag-digitalisierung","tag-dsag","tag-erp","tag-hana","tag-it","tag-ki-joule","tag-llm","tag-loop","tag-open-source-3","tag-s4","tag-sap","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-150x150.jpeg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-400x180.jpeg",400,180,true],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-768x346.jpeg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-100x45.jpeg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-480x216.jpeg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-640x288.jpeg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-720x324.jpeg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-960x432.jpeg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-18x8.jpeg",18,8,true],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu.jpeg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-600x270.jpeg",600,270,true],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-600x450.jpeg",600,450,true],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-24x24.jpeg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-48x48.jpeg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-96x96.jpeg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-150x150.jpeg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2026\/02\/Chefredakteur-neu-300x300.jpeg",300,300,true]},"post_excerpt_stackable_v2":"<p>Subscription oder Consumption? Kaufen, mieten oder nach Aufwand bezahlen? Nach dem On-prem-Zeitalter stehen SAP-Bestandskunden vor einer fast nicht zu bew\u00e4ltigenden Geb\u00fchrenkomplexit\u00e4t. Die vom Anwenderverein DSAG definierte Business Data Complexity (SAP BDC) ist nur die Spitze des Eisbergs.<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/en\/category\/chefredakteur-blog\/\" rel=\"category tag\">Chefredakteur-Blog<\/a>","author_info_v2":{"name":"Peter M. F\u00e4rbinger, E3 Magazine","url":"https:\/\/e3mag.com\/en\/author\/peter-m-faerbinger-e-3-magazin\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/164951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/comments?post=164951"}],"version-history":[{"count":2,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/164951\/revisions"}],"predecessor-version":[{"id":164966,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/posts\/164951\/revisions\/164966"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/media\/161236"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/media?parent=164951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/categories?post=164951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/tags?post=164951"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/en\/wp-json\/wp\/v2\/coauthors?post=164951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}