{"id":29755,"date":"2017-10-30T08:00:52","date_gmt":"2017-10-30T07:00:52","guid":{"rendered":"http:\/\/e3mag.com\/?p=29755"},"modified":"2022-05-01T09:10:14","modified_gmt":"2022-05-01T07:10:14","slug":"digitalisierung-veraendert-kunden-und-kanaele","status":"publish","type":"post","link":"https:\/\/e3mag.com\/de\/digitalisierung-veraendert-kunden-und-kanaele\/","title":{"rendered":"Digitalisierung ver\u00e4ndert Kunden und Kan\u00e4le"},"content":{"rendered":"<p>In 84 Prozent der Unternehmen steht die Organisation vor der Herausforderung, die Kunden- und Markenbindung steigern zu m\u00fcssen. Dies erfolgt auch vor dem Hintergrund, schneller auf Markttrends zu reagieren, sagt eine neue Studie von PAC im Auftrag von Materna.<\/p>\n<p>In der Praxis sehen sich viele Firmen nicht ausreichend darauf vorbereitet, neue Wege im Kundendialog zu beschreiten. In nur 42 Prozent der Unternehmen arbeiten Marketing und Vertrieb nach eigenen Angaben eng zusammen.<\/p><div class=\"great-fullsize-content-de\" style=\"float: left;\" id=\"great-4185166673\"><div id=\"great-595508943\" style=\"margin-bottom: 20px;\"><a data-no-instant=\"1\" href=\"https:\/\/www.youtube.com\/watch?v=6yfv7eho3Gc\" rel=\"noopener\" class=\"a2t-link\" target=\"_blank\" aria-label=\"banner_26-04_29_1200x150\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150.jpg\" alt=\"\"  srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150.jpg 1200w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-400x50.jpg 400w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-768x96.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-100x13.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-480x60.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-640x80.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-720x90.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-960x120.jpg 960w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1168x146.jpg 1168w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-18x2.jpg 18w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-600x75.jpg 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" width=\"1200\" height=\"150\"  style=\" max-width: 100%; height: auto;\" \/><\/a><\/div><\/div>\n<p><a href=\"https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710.jpg\"><img loading=\"lazy\" decoding=\"async\" title=\"Digitalisierung ver\u00e4ndert kunden und kan\u00e4le\" class=\"aligncenter size-full wp-image-29756\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710.jpg\" alt=\"Sapan 2 1710\" width=\"800\" height=\"656\" srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710.jpg 800w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710-768x630.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710-100x82.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710-480x394.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710-640x525.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/Sapan-2-1710-720x590.jpg 720w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welche neuen Wege schlagen Vertriebs- und Marketingleiter im Kundendialog ein?<\/p>\n","protected":false},"author":38,"featured_media":29757,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[2,17703],"tags":[4461],"coauthors":[19920],"class_list":["post-29755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-nachrichten","category-mag-1710","tag-marketing","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",400,181,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-768x348.jpg",768,348,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-480x217.jpg",480,217,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-640x290.jpg",640,290,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-720x326.jpg",720,326,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-960x435.jpg",960,435,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",1000,453,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",600,272,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704.jpg",600,272,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2017\/10\/shutterstock_571319704-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>Welche neuen Wege schlagen Vertriebs- und Marketingleiter im Kundendialog ein?<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/de\/category\/sap-nachrichten\/\" rel=\"category tag\">Community Nachrichten<\/a>, <a href=\"https:\/\/e3mag.com\/de\/category\/mag-1710\/\" rel=\"category tag\">MAG 17-10<\/a>","author_info_v2":{"name":"E-3 Magazin","url":"https:\/\/e3mag.com\/de\/author\/e-3-magazin\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/29755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/comments?post=29755"}],"version-history":[{"count":0,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/29755\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media\/29757"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media?parent=29755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/categories?post=29755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/tags?post=29755"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/coauthors?post=29755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}